Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtnee Bronson

Tremonton,UT

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, Honored at IHOP. Proven ability to thrive in high-volume environments while maximizing sales through effective upselling. Recognized for building loyal clientele and maintaining compliance with regulations, ensuring a memorable dining experience for all guests.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

IHOP
02.2025 - Current
  • Enhanced customer loyalty by consistently providing genuine hospitality.
  • Maximized sales by utilizing upselling skills and thorough familiarity with menu items and deals.
  • Utilized POS system to efficiently process orders.
  • Completed duties to ensure dining area was prepared for smooth service transitions.

Server

No Frills Diner
08.2023 - 01.2025
  • Managed high-volume service periods effectively, preserving guest relationships and attention to detail.
  • Collaborated with team members to ensure efficient workflow during busy shifts.
  • Adhered to local alcohol regulations to ensure compliance.
  • Kept dining area tidy to improve overall guest enjoyment.

Bartender

Southern Exposure
09.2016 - 08.2021
  • Handled large parties efficiently during evenings and weekends
  • Managed cash handling duties responsibly, Recorded Starting and ending numbers for liquor count. Including documenting spills, pours.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation, and just actually listening to them.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Server

Cactus Reds
05.2013 - 07.2015
  • Delivered food and beverages efficiently while ensuring customer satisfaction.
  • Ensured dining area cleanliness and organization for optimal guest satisfaction.
  • Guided new hires in understanding restaurant standards.

Education

Box Elder High
Brigham City, UT
05.2011

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • High volume dining
  • Order accuracy
  • Hospitality service expertise
  • Team collaboration
  • Liquor, wine, and food service
  • Reliable and responsible
  • Multitasking
  • Thrive in busy environments

Certification

Food Handler Permit

Tips and sips. Permit to serve alcohol in Utah.

Timeline

Server

IHOP
02.2025 - Current

Server

No Frills Diner
08.2023 - 01.2025

Bartender

Southern Exposure
09.2016 - 08.2021

Server

Cactus Reds
05.2013 - 07.2015

Box Elder High

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