Courtney Abanante
Chicago,IL
Summary
To obtain a job at Chipotle. As a person who is reliable, with strong focus on delivering quality service and maintaining clean workspace. Knowledge of food safety standards and cooking techniques, including grill and fryer operation. Committed to creating positive dining experience through efficient and accurate food preparation.
Overview
5
5
years of professional experience
Work History
Miscellaneous Employee
Chicago Public Schools, Alexander Graham Elementary
08.2021 - Current
- Supervised students during their lunch and recess
- Maintained a classroom alone while teachers were absent or had to attend meetings
- Obtained instructions from Staff to clean and organize as needed
- Created positive bonds amongst students and built trust with them
- Monitored processes and recommended methods for improvement
- Worked well with different people to address challenges and solve problems collaboratively
Guest Service Representative
At Your Service
03.2020 - Current
- Learned how to maintain a calm relationship with impaired fans
- Checked tickets as guest entered the Ballpark or their seats
- Offered assistance with any fans struggling to pull up their tickets
- Offered guests information about amenities and local attractions to improve experiences
- Listened to guests to empathize with concerns, complaints and challenges
- Communicated clearly to successfully manage guest expectations and promote brand loyalty
- Responded graciously to guests' requests with attentive and courteous demeanor
Concessions Worker
Levy Concessions
08.2022 - 05.2023
- Delivered exceptional service to each guest, including accurately documenting orders and preparing food items according to recipes
- Broke down, cleaned and sanitized work stations at end of each day
- Set up hot wells, steam tables and service counters each day for concession stand operations
- Kept food at optimal holding temperatures for optimal taste and food safety
- Engaged each guest warmly and with friendly demeanor to build positive relationships quickly
Education
High School Diploma -
De La Salle Institute
Chicago, IL05.2021
Skills
- Communication skills
- Leadership skills
- Management skills
- Customer Service Skills
- Problem Solving Skills
- Team Work Skills
LANGUAGES
English, Advanced
Timeline
Concessions Worker
Levy Concessions
08.2022 - 05.2023
Miscellaneous Employee
Chicago Public Schools, Alexander Graham Elementary
08.2021 - Current
Guest Service Representative
At Your Service
03.2020 - Current
High School Diploma -
De La Salle Institute