Courtney Alexander
Southfield,MI
Summary
Experienced with developing and implementing community health programs to address diverse health needs. Utilizes strong leadership to guide teams and build effective partnerships. Knowledge of patient advocacy and health education to drive positive outcomes.
Overview
9
9
years of professional experience
Work History
Lead Community Health Worker
Accompany Health
01.2025 - 07.2025
- Led community outreach initiatives to improve access to healthcare services.
- Developed and implemented training programs for new community health workers.
- Coordinated care plans with multidisciplinary teams to enhance patient outcomes.
- Analyzed community health data to identify trends and inform strategic planning.
- Supported clients in navigating complex healthcare systems by offering guidance on insurance enrollment, appointment scheduling, and medication management.
- Assisted clients in setting achievable goals related to their physical, emotional, and mental well-being through personalized coaching sessions focused on self-efficacy building techniques.
Early Intervention Specialist
Matrix Human Services
02.2021 - 10.2023
- Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Assisted clients in enrolling and re-engaging in appropriate medical care through Beaumont Infectious Disease Clinic and Matrix Human Services.
- Assisted clients to enroll in insurance programs such as Medicaid or Medicare, helped clients apply to the Michigan Drug Assistance program to ensure that they were about to pay for their medications.
- Identified and developed client-directed treatment plan to monitor ongoing goal achievement.
- Coordinated and organized individual and group skill building opportunities to foster adherence to medications and identify strategies to improve adherence to health routines.
Lead Medical Assistant
Women's Excellence OB/GYN
09.2020 - 02.2021
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Medical Assistant
Heart And Vein Center
06.2020 - 08.2020
- Obtained client medical history, including medication information, symptoms and allergies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Administrative Assistant/Public Affairs Coordinator
PACE Southeast Michigan
06.2019 - 06.2020
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Monitored the Vice President of Public Affairs & Philanthropy along with the Vice President of Finance's work calendars and scheduled appointments, meetings and travel.
- Handled client correspondence and tracked records to foster office efficiency.
- Responsible for the Community Giving fund to participants who need essentially resources such as furnaces, mattresses and clothing to name a few.
Medical Student Volunteer
Global Brigades
09.2017 - 05.2019
- Studied abroad to Nicaragua and Honduras where medical care was provided to underrepresented individuals.
- Acquired 125+ essential kits that consisted of toothbrushes, toothpastes, deodorants, feminine products, vitamins and razors.
- Organized and distributed medication through the pharmacy unit to alleviate chronic health challenges such as hypertension, diabetes and joint pain.
- Witnessed consultations, took blood pressure, weight and temperature of 500+ patients.
Senior Caregiver
Preferred Care At Home
06.2016 - 08.2018
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Developed rapport to create safe and trusting environment for care.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Education
M.D. -
Wayne State University School of Medicine
Detroit, MI05-2029
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI05.2019
Skills
- Phlebotomy Certification
- Patient Scheduling
- Patient Management
- Fundraising
- Healthcare navigation
- HIV and AIDS care
- Maternal health
- Data collection
- Health education
- First aid training
- Motivational interviewing
Affiliations
- Delta Sigma Theta Sorority, Inc.
- Delta GEMS
- Pharmacy volunteer at the Gary Burnstein Community Health Clinic
- Meals on Wheels (Detroit, MI)
Timeline
Lead Community Health Worker
Accompany Health
01.2025 - 07.2025
Early Intervention Specialist
Matrix Human Services
02.2021 - 10.2023
Lead Medical Assistant
Women's Excellence OB/GYN
09.2020 - 02.2021
Medical Assistant
Heart And Vein Center
06.2020 - 08.2020
Administrative Assistant/Public Affairs Coordinator
PACE Southeast Michigan
06.2019 - 06.2020
Medical Student Volunteer
Global Brigades
09.2017 - 05.2019
Senior Caregiver
Preferred Care At Home
06.2016 - 08.2018
M.D. -
Wayne State University School of Medicine
Bachelor of Science - Human Biology
Michigan State University
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