Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole A. Lopez

Ridgewood,NY

Summary

Bilingual Spanish-English speaking Community Health Worker seeking a position in healthcare or community health education.

Community health professional with proven track record of leading initiatives that improve public health outcomes. Known for collaborative approach and unwavering focus on achieving measurable results. Consistently reliable and adaptable, with strong skills in patient education and resource coordination.

Overview

6
6
years of professional experience

Work History

Lead Community Health Worker

NYC Health + Hospitals
New York, NY
08.2021 - Current
  • Led coaching sessions with facility-based CHWs and CHW teams to help with challenges identified by the Public Health Corps Program Manager.
  • Identified and participated in ongoing education and specialized training to develop expertise in targeted
    SDOH projects and topics.

  • Identified Community-Based Organizations (CBOs) integral to the success of the Public Health Corps CHW initiative and SDOH targeted projects.
  • Led the weekly CHW Coaching team meeting to discuss new training strategies.
  • Assisted the Program Manager with the development of the curriculum of the training manuals to be implemented by the CHW workforce.
  • Conducted patient outreach, as needed, to implement targeted SDOH projects which may include but are not
    limited to benefits enrollment, cash assistance initiatives, food navigation, and/or immigration support.

Community Health Worker

NYC Health + Hospitals
New York, NY
07.2019 - 08.2021
  • Engaged and recruited eligible patients to conduct clinical or community-based assessments.
  • Conducted interviews to identify health goals and needs to create an individualized, patient-centered plan for each patient.
  • Supported and motivate patients to achieve their health goals by coaching them through behavior change and
    identifying their strengths and community support systems,
  • Assisted patients with social needs such as food insecurity, housing issues, legal needs, insurance, transportation , attending medical appointments, and filling prescriptions.
  • Collected and tracked data by documenting each patient encounter in the electronic medical record (Epic) and use other electronic systems as required.
  • Attended regular team meetings to discuss patient progress and updated care plans; communicate with patients’ primary care providers.
  • Conducted home and community-based visits to assess patient needs specific to the home environment.
  • Served as a liaison between the community and the health system by communicating patient experience to
    the CHW Supervisor and Program team.

Community Health Worker

Planned Parenthood of NYC
New York, NY
03.2019 - 07.2019
  • Hosted trainings on sexual and reproductive health at various community-based organizations (CBOs) to promote PPNYC's health services.
  • Conducted Community Outreach to assess the population and its needs.
  • Appointment Scheduling and Counseling about the available services at PPNYC
  • Provided interpretation services at the health clinics.
  • Improved parent-child communication by teaching parents techniques on how to talk about sexuality with children and adolescents.
  • Led outreach activities to target specific demographics and promote health initiatives like birth control workshops at high schools in zones with a high rate of youth pregnancy.

Education

Community Health Worker Training - Public Health

Make The Road NY
Brooklyn, NY
01.2019

Certificate - Medical Interpreting (Spanish)

Hunter College, Continuing Education Center
New York, NY
06.2017

Bachelor of Arts - Communication Studies

Polytechnic College (E.S.P.O.L)
Guayaquil - Ecuador
09.2012

Skills

  • Healthcare navigation
  • Bilingual in Spanish and English
  • Public outreach
  • Problem-solving
  • Multitasking Abilities
  • Data collection
  • Training facilitation
  • Supervisory experience
  • Microsoft Office proficiency
  • Interpersonal skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Lead Community Health Worker

NYC Health + Hospitals
08.2021 - Current

Community Health Worker

NYC Health + Hospitals
07.2019 - 08.2021

Community Health Worker

Planned Parenthood of NYC
03.2019 - 07.2019

Certificate - Medical Interpreting (Spanish)

Hunter College, Continuing Education Center

Community Health Worker Training - Public Health

Make The Road NY

Bachelor of Arts - Communication Studies

Polytechnic College (E.S.P.O.L)
Nicole A. Lopez
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