Courtney A. Robinson
Washington,DC
Summary
Detail-oriented professional with a background in library support and administrative tasks, adept at managing files and enhancing patron interactions. Experience includes organizing youth programs and assisting in office communications, showcasing a blend of creativity and operational support. Ready to leverage these skills in a client-focused role.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Office Assistant
Office of the Attorney General for the District of Columbia (Child Support Services Division)
Washington DC
06.2018 - 08.2018
- Created and maintained office, applicant, and caseload files for organized record-keeping
- Answered and directed telephone calls to appropriate personnel
- Communicated with potential applicants to provide application information and assist with inquiries
- Entered and verified applicant demographics with the use of automated system
- Scanned documents for archiving and retrieval, typed memos to ensure clear communication
Library Technician
District of Columbia Public Library Northeast Branch
Washington, DC
06.2017 - 08.2017
- Facilitated Summer Reading Program through dialogic and interactive reading sessions for children
- Guided patrons in locating library materials, enhancing user experience
- Sorted and organized library books for easy access and usage
- Assisted with craft projects with youth patrons (Outdoor and Indoor Creativity)
Library Technician
District of Columbia Public Library Lamond Riggs Branch
Washington, DC
06.2015 - 08.2015
- Shelved books to maintain organization and accessibility of library resources
- Assisted youth patrons with craft projects to foster creativity and engagement
- Prepared and served meals for youth during Summer Meals Program to support nutritional needs
Library Technician
District of Columbia Public Library Georgetown Branch
Washington, DC
06.2014 - 08.2014
- Assisted patrons in efficiently locating library materials.
- Organized library collections by efficiently shelving books to enhance accessibility.
- Facilitated summer reading program by engaging children through storytelling to promote literacy.
- Managed additional responsibilities to ensure seamless library operations and service continuity.
Education
Internship -
Office of The Attorney General (Child Support Division)
Washington, DCSkills
- Administrative support
- Document management
- Microsoft Office proficiency
- Event coordination
- Customer service
- Adaptable learning
- Interpersonal skills
Certification
Certification - DCertificationsSERV Safe Sanitation and Food Safety Certification (ServSafe Food Handler), Certification - Heart saver CPR/AED Certification (DC Fire & EMS / American Heart Association)
Timeline
Office Assistant
Office of the Attorney General for the District of Columbia (Child Support Services Division)
06.2018 - 08.2018
Library Technician
District of Columbia Public Library Northeast Branch
06.2017 - 08.2017
Library Technician
District of Columbia Public Library Lamond Riggs Branch
06.2015 - 08.2015
Library Technician
District of Columbia Public Library Georgetown Branch
06.2014 - 08.2014
Internship -
Office of The Attorney General (Child Support Division)