Courtney Ball
Easley,SC
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
Work History
Property Manager
Vista Capital Mangement
06.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed and mentored a team of 4 employees; maintenance and administrative staff
Property Manager
CAHEC Management
07.2016 - 02.2022
- Executed leases with new and returning tenants.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Collected monthly assessments, rental fees, deposits and payments.
- Built relationships with service vendors and submitted associated billing statements.
Customer Service Representative
TD Bank
02.2016 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Assembly Line Worker
BMW Manufacturing
08.2011 - 01.2016
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Education
Property Manager License
Wyatt Institute of Real Estate
Greenville, SCHigh School Diploma -
Easley High School
Easley, SC2006
Skills
- Property Inspection
- Collections Procedures
- Verification Processes
- Data Entry
- Property Management Software Understanding
- Move-In Coordination
- Active Listening
- Rent Collection
- Unit Vacancies
- Telephone Etiquette
- Fair Housing Regulations Knowledge
- Verbal and Written Communication
Timeline
Property Manager
Vista Capital Mangement
06.2023 - Current
Property Manager
CAHEC Management
07.2016 - 02.2022
Customer Service Representative
TD Bank
02.2016 - 07.2016
Assembly Line Worker
BMW Manufacturing
08.2011 - 01.2016
Property Manager License
Wyatt Institute of Real Estate
High School Diploma -
Easley High School
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