Summary
Overview
Work History
Education
Skills
Additional Information
Certification
References
Timeline
Generic

COURTNEY BELCHER

O'Fallon,IL

Summary

Accomplished Team Lead/Contracting Officer with a proven track record of managing procurement processes and contracts for telecommunications services. Adept at ensuring compliance with regulations, achieving cost savings, and fostering collaborative partnerships. Experienced in negotiation, contract administration, process improvement, guiding and motivating teams, and cross-functional collaboration. Proficient in Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and DISA Acquisition Regulation Supplement (DARS), and Department of Defense (DOD) procurement directives. Possesses adaptability and tenacity, thriving seamlessly within team dynamics or self-driven environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Lead/Lead Contract Specialist - PS8213

DISA/DITCO
Scott Air Force Base, Illinois
11.2023 - Current
  • Provides guidance and oversight to Contract Specialists and Contracting Officers on contract actions and post-award contract management in support of long-haul telecommunications.
  • Reviews and assigns all non-DISN Air Force/Navy Telecommunications Service Requests (TSR's) in the Integrated Defense Enterprise Acquisition System (IDEAS) and serves as a Contracting Officer for 7 Contract Specialists.
  • Leads and manages the transition of 2,200 Toll Free Switched Services from an expiring contract to a new contract vehicle.
  • Thoroughly reviews, awards, and administers contracts for Telecommunications services; while ensuring requirements are clearly defined and comply with applicable regulation.
  • Tracks and manages portfolio of 790 individual circuit actions in IDEAS.
  • Actively monitor's requirement progress for IDEAS team and enforces deadlines to ensure requirement progress align with published Procurement Administrative Lead Time's (PALT's).
  • Identifies opportunities for process improvements, implementing changes that result in improved effectiveness and efficiency.
  • Collaborates with Stakeholders to develop effective solutions that meet complex Mission Partner requirements and aids in determining innovative/modernized solutions to replace legacy telecommunications.
  • Mentor's junior staff on best contracting practices and operational procedures within the organization.
  • Creates and maintains Standard Operating Procedure (SOP) guides for teams/sections that work in IDEAS.
  • Thoroughly reviews clauses and contract documents to ensure compliant and to determine applicability of policy/regulatory updates.
  • Leads bi-weekly meetings with Contract Specialists, offering comprehensive instruction on procurement procedures.
  • Develops training materials to enhance learning experiences and ensure consistency in understanding.
  • Collaborates and conducts meetings cross-functionally with mission partners, legal, finance, and engineering teams streamlining project execution and mitigating potential risks.
  • Effectively reviews and resolved escalation assistance requests from Contract Specialists and Contracting Officers.
  • Provides out-of-office support to Section Chief and team members, assisting with Mission Partner questions or urgent requests.

Contracting Officer/Specialist - PS8213

DISA/DITCO
Scott Air Force Base, IL
05.2022 - 11.2023
  • Managed end-to-end long-haul telecommunications contracting processes for non-DISN Air Force and Navy mission partners, ensuring compliance with the FAR, DFARS, and DARS regulations.
  • Awarded and administered complex contracts pertaining to Telecommunications products, supplies, and services.
  • Drafted, reviewed, and modified contracts for accurate reflection of regulation and performance requirements. Each solicitation, award, and/or change order is reviewed in depth to ensure compliance and accurate communication of the requirement.
  • Assigned all PL8213 IDEAS requirements to Contract Specialists and Contracting Officers. Adjusted workload assignments, as needed, to ensure timely completion of assigned tasks.
  • Efficiently prioritized and administered portfolio of 11 Task Orders on PL8213’s Enterprise Infrastructure Solutions (EIS)Traditional team as a Contract Specialist and efficiently prioritizes and manages a current portfolio of +110 Contractual Service Agreements (CSAs) as a Contract Specialist and Contracting Officer, with a combined Task Order/CSA value exceeding $12 million.
  • Oversaw up to 10 concurrent proposal evaluations, pricing analyses, negotiations, and contract preparations, enabling timely product and service delivery.
  • Actively updated Standard Operating Procedure (SOP) guides for EIS IDEAS team to ensure accuracy in procedure and to achieve process improvement.
  • Thoroughly reviewed the EIS IDEAS teams Clause and Provision matrix to ensure compliance and determine applicability. Reviewed to ensure that any clause updates are accurately reflected in the Prescription in IDEAS.
  • Reviewed and revised the EIS IDEAS requirement tracking log for PL8213 to include pertinent information. Effectively communicated to Contract Specialists, the importance of reviewing workload and providing status. Demonstrated success with improving our Contract Specialists status tracking/reporting. In turn, this improved our Team’s accountability and Contractor accountability and performance. This effort also provides Leadership with an accurate tracking tool for our EIS IDEAS requirements.
  • Led six (6) Contract Specialists on technical requirements and procurement procedures, fostering their professional growth and knowledge of regulations.
  • Effectively communicated with Contract Specialists to complete draft actions, resulting in a significant decrease in draft actions.
  • Advised and trained new employees for PL8213 EIS Traditional team. Training included processing MIPRs, modification requests, option year packages, incremental funding, etc.
  • Actively led training sessions for EIS IDEAS team, as needed, for junior staff members and colleagues, offering comprehensive instruction on procurement procedures.
  • Developed training materials to enhance learning experiences and ensure consistency in understanding.
  • Skillfully handled fixed-price contracts, utilizing both sole source and competitive solicitations and applying special provisions for unique requirements.
  • Identified and mitigated potential contract risks through proactive risk management strategies, resulting in on-time and within-budget project completion.
  • Proficient in price analysis techniques.
  • Negotiated pricing and delivery schedules with vendors, achieving up to 10% cost savings on contract values.
  • Evaluated contract performance, delivering constructive feedback and driving continuous improvement.
  • Collaborated and conducted meetings cross-functionally with mission partners, legal, finance, and engineering teams streamlining project execution and mitigating potential risks.
  • Adept at oral and written communications, effectively presenting information and recommendations to senior DISA/DITCO personnel, stakeholders, and industry professionals. Strong written communication skills, demonstrated by the ability to develop and issue memos, reports, complex modifications, and supporting documents.
  • Promoted open communication by inviting constructive criticism, exploring more efficient ways of performing tasks, and sharing insights with the team to boost morale.
  • Persistently worked with mission partners when an expedited or Nation Security or Emergency Preparedness (NS/EP) request is received, to minimize impact and divert increased in cycle times.
  • Provided out-of-office support to Team Lead and team members, assisting with Mission Partner questions or urgent requests.

Contract Specialist - PS8232

DISA/DITCO
Scott Air Force Base, IL
01.2020 - 05.2022
  • Managed long-haul telecommunications for both DISA and non-DISA mission partners, ensuring seamless procurement, management, and administration.
  • Reviewed purchase requirements, prepared solicitations, evaluated proposals/quotes, and skillfully negotiated contracts and orders with commercial organizations.
  • Demonstrated efficiency in discontinuing and transitioning contracts based on specified periods of performance.
  • Utilized adept knowledge of the Federal Acquisition Regulation (FAR) and its supplements to select and administer appropriate acquisition methods for contracts.
  • Conducted thorough analysis and evaluation of cost or price proposals and accounting systems data.
  • Proactively recognized and addressed problems, ensuring timely awareness and resolution.
  • Verified data integrity across multiple databases, contributing to efficient billing processes.
  • Uploaded all necessary documents to contract files within 3 days of receipt, maintaining meticulous organization and accuracy.
  • Maintained a significant workload of 172 contract requirements in the PL8232 section, with 129 awarded requirements totaling a task order obligation of $20,848,234.94.
  • Engaged in volunteering and cross-training opportunities to support the mission's growth and success.
  • Volunteered to assist the PL8211 (IQO) section from March 2020 - August 2020, demonstrating dedication to achieving mission goals.
  • Volunteered to cross-train with the PL8322 (DISA, IT Infrastructure) section to assist with backlog and fiscal year end requirements in September 2021.
  • Actively participated in additional growth opportunities, such as the NCMA Scott Acquisition Leadership Panel and AEW #134 DISA Premier Contracts Training Event.
  • Provided valuable out-of-office support for team members, contributing to efficient handling of Mission Partner questions and urgent requests.
  • Collaborated with Mission Partners to minimize impact and potential increases in cycle times, showcasing proactive problem-solving skills.

Procurement Agent - Phantom Works

The Boeing Company
Berkeley, MO
11.2018 - 01.2020
  • Procured products, services and technologies by preparing solicitations, evaluating Vendor proposals and quotes, performing market research, price analysis, and assisting with cost analysis when necessary, and awarding and managing orders in Network Procurement systems.
  • Managed Procurement plan to meet Program objectives for procuring requirements.
  • Conducted and executed negotiations for pricing and contract terms and conditions while maintaining compliance with Boeing and Customer requirements.
  • Assisted in resolving billing and invoicing on orders.
  • Managed vendor/subcontractor performance and relationship to ensure delivery, quality, financial stability and in-service performance while mitigating risks to The Boeing Company.
  • Performed Contract modifications and terminations in support of Program, Vendor, and Customer requirements.
  • Initiated supplier improvement activities and provides results for integration into contracting strategies.
  • Administered and definitized $865k time and material contract in support of Advanced Weapon Systems.
  • Performed Procurement Analyst Support to Director of Boeing Phantom Works which included developing, analyzing and maintaining processes, tools, procurement information/requirements, and industry best practices in support of Supplier Management.
  • Performed Procurement Coordinator Support to Boeing Phantom Works which included maintaining procurement databases and communicating cross-functionally with Suppliers, Procurement Agents, and customers to identify and resolve issues.
  • Phantom Works Contract closeout focal whom assisted in reconciling $358k and closing out 121 Contracts.
  • Established and maintained professional relationships with Government audit agencies such as DCAA and DCMA, to ensure Contract closeout compliance within Federal Acquisition Regulations (FAR) standards.

Office Manager

COST Financial Group, Inc
O'Fallon, IL
06.2016 - 11.2018
  • Oversaw office inventory activities including ordering, stocking, and shipment receipt.
  • Managed Office expenditure within budgetary limits.
  • Answered over 50 customer calls per day on multi-line phone system.
  • Filed, tracked, and maintained organized and accessible file system for customer records.
  • Defined problems/challenges while identifying alternative approaches to increase process efficiencies.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Created and finalized Premium Finance agreements with customers.
  • Provided Software troubleshooting support to Customers.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Office Suite.
  • Trained and managed all new employees on necessary tasks and software.
  • Performed daily reconciliation efforts for the Accounting Department.

Closeout Specialist - PL8214

DISA/DITCO
Scott Air Force Base, IL
06.2012 - 03.2014
  • Pathways student intern responsible for accessing the closeout database to identify contracts that needed to be reconciled.
  • Collected, organized, edited, and documented data from various computer systems and databases to perform contract closeout actions.
  • Communicated cross-functionally with Vendors, Defense Accounting and Finance Service (DFAS) and DISA Contracting Officers, Contract Specialist, and Tariff personnel to work through billing discrepancies.
  • Worked with Customers and Vendors daily to reconcile and closeout over 15,000 Contracts.
  • Handpicked by Director to greet visitors upon arrival and managed entry control for entire DISA building, issued visitor badges and updated visitor logs.
  • Answered main phone line for office and directed phone calls as necessary.
  • Assisted Training Director in updating personnel training records for +300 employees using Microsoft Excel and caught up 3 month backlog.
  • Maintained Security Managers in-processing and out-processing employee and contractor’s information using Microsoft Excel and filed their personnel paper files into appropriate file folder locations.
  • Trained new Student Hire's on all essential computer programs and daily administrative tasks.

Education

Bachelor of Science - Business Administration Management

Mckendree University
Lebanon, IL
12.2015

High School Diploma -

Lebanon High School
Lebanon, IL
05.2011

Skills

  • Active Secret Security Clearance
  • Active Warrant/Signature Authority ($5 million)
  • Commitment to Teamwork and Integrity
  • Contract Management and Performance
  • Dedicated Hard Worker with Positive Attitude
  • Exceptional Comprehension and Retention
  • Exemplary Customer Service
  • Effective Negotiation and Problem-Solving
  • Proficient in Advanced MS Office Suite
  • Punctuality and Reliability
  • Effective Planning, Organization, and Execution
  • Independent Self-Starter and collaborative Team Player

Additional Information

  • Hard Charger winner. Nominated by Ed Whitaker, Supervisor - Transport Section. (2022)
  • Nominated for PSD 3rd quarter award under the PL8- Large Office (GS12/below) category. (2021)
  • Received Certificate of Recognition from Boeing Phantom Works Supervisor for leadership and perseverance that led to the implementation of a procurement tracking process improvement that was able to utilized across the whole Boeing Defense, Space and Security division. The solution improved report accuracy, reduced opportunities for human error, and resulted in a significant reduction in the time required to generate purchase requirement reports. (2019)
  • Received Phantom Works Spotlight Award from the Vice President of the Boeing Phantom Works division. Recognized for the accomplishment to improve visibility of Purchase Requirements across Phantom Works. (2019)
  • Received Recognition of Leadership award for exceptional performance at Boeing for coordinating cross-functionally to aid in Government contract closure. (2019)
  • Received Supply Chain Employee Spotlight Award for the special effort put forth to organize quarterly employee and supervisor meetings for the Director of Supply Chain. (2018)
  • Received Closeout Section Superior Team award from Supervisor. (2013)
  • Received Early departure certificate on from DISA IT Contracting Division for Outstanding Support. (2013)
  • Placed second in the Nation in Telecommunications. (2012 Phi Beta Lambda State Leadership Conference, Mckendree University)
  • Received Time Off Award from Chief of DISA in recognition of my dedication, invaluable, and indispensable service as a DISA Combined Federal Campaign (CFC) Representative. (2012)
  • Handpicked by DITCO Scott AFB Chief, James McCreary, for 2-month rotation to the Management & Operations Branch. (2012)

Certification

- Defense Acquisition Workforce Improvement Act (DAWIA) Level 2 Certification in Contracting received on 9/20/2021.

- Cyber Level 1 certification received on 01/08/2021.

References

  • Juliette Boone - DISA/DITCO - Lead Contract Specialist, PL8213 Non-DISN AF/Navy Section - (667) 890-8780
  • Laurie Knop - DISA/DITCO - Chief, PS8213 Non-DISN AF/Navy Section - (667) 890-9964
  • Tara Whitaker - DISA/DITCO - Chief, PS821 Individual Circuits & National Security Branch - (667) 891-5367

Timeline

Team Lead/Lead Contract Specialist - PS8213

DISA/DITCO
11.2023 - Current

Contracting Officer/Specialist - PS8213

DISA/DITCO
05.2022 - 11.2023

Contract Specialist - PS8232

DISA/DITCO
01.2020 - 05.2022

Procurement Agent - Phantom Works

The Boeing Company
11.2018 - 01.2020

Office Manager

COST Financial Group, Inc
06.2016 - 11.2018

Closeout Specialist - PL8214

DISA/DITCO
06.2012 - 03.2014

Bachelor of Science - Business Administration Management

Mckendree University

High School Diploma -

Lebanon High School

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