Courtney Bell
Cleveland,OH
Summary
Quality-focused Data Entry Clerk experienced in data processing and entering data quickly with strong attention to detail and accuracy. Exceptional customer service skills with more than six years combined experience. Team player with outstanding communication skills and flexibility in working with others. Successful remote employee with ability to self-maintain in a home office environment.
Overview
11
11
years of professional experience
Work History
Data Entry Specialist
Eden Inc.
Cleveland, OH
05.2022 - Current
- Validated customer information, such as addresses and contact numbers.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Maintained client confidence by keeping information confidential.
- Organized files, updated customer information, and generated reports as requested.
- Entered large volumes of data quickly with a high degree of accuracy.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
Team Member
JN House Enterprises/ McDonald's
Middleburg, OH
12.2022 - 06.2023
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Greeted customers upon arrival in the dining area.
- Prepared beverages such as coffee, tea, soda..
- Utilized point-of-sale systems for taking orders from customers.
Senior Cashier
Cleveland City Hall
Cleveland, OH
06.2020 - 08.2021
- Managed daily operations of the office, including filing and organizing documents, answering phones, and responding to customer inquiries.
- Processed incoming payments from customers and ensured accuracy of data entry into computer system.
- Maintained accurate records of daily transactions using computer software programs.
- Provided customer service to customers in person and over the phone.
- Verified accuracy of all invoices prior to releasing them for payment.
- Responded promptly to emails from existing or potential clients seeking information about products or services.
Junior Clerk
Central Collection Agency
Cleveland, OH
03.2017 - 06.2020
- Created and maintained filing systems for records, documents, and correspondence.
- Processed incoming and outgoing mail daily, including sorting, logging and distributing items to appropriate departments or personnel.
- Updated customer accounts information in database system accurately and efficiently.
- Computed, recorded and proofread data or reports.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Shift Lead
Save A Lot
Cleveland, OH
05.2013 - 06.2018
- Assisted in the training of new employees.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Conducted regular inventory checks to maintain accurate stock levels.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Completed monthly stock rotation to maintain product quality
Education
Associate of Applied Science - Surgical Technology
Cuyahoga Community College
Cleveland, OH05-2027
High School Diploma -
Whitney M. Young
Cleveland, OH06-2010
Skills
- Data transcription
- Customer Service
- Time Management
- Focus in a fast-paced environment
- Organizing and filing with both paper and electronic systems
- Detail Oriented
- Picking up new skills quickly
- Spelling, grammer, pronounciation
Timeline
Team Member
JN House Enterprises/ McDonald's
12.2022 - 06.2023
Data Entry Specialist
Eden Inc.
05.2022 - Current
Senior Cashier
Cleveland City Hall
06.2020 - 08.2021
Junior Clerk
Central Collection Agency
03.2017 - 06.2020
Shift Lead
Save A Lot
05.2013 - 06.2018
Associate of Applied Science - Surgical Technology
Cuyahoga Community College
High School Diploma -
Whitney M. Young