Hi, I’m
Courtney Bender
Thousand Oaks,CA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
9
years of professional experience
1
Certification
Work History
SDGESan Diego, CA
Administrative Staff Assistant
04.2024 - 04.2025
Job overview
- Streamlined administrative processes by implementing new organization and filing systems.
- Enhanced office efficiency through the development and implementation of improved time management strategies.
- Reduced errors in documentation by thoroughly proofreading and editing reports, memos, and correspondence.
- Facilitated effective communication between various departments by acting as a liaison for interdepartmental projects.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Managed filing system, entered data and completed other clerical tasks.
Premier WorkspacesLa Jolla, CA
Administrative Assistant
02.2024 - 04.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
KOTA Construction LLCCarlsbad, CA
Administrative Assistant
07.2021 - 01.2024
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
Wahl Clipper CorporationSterling, IL
Machine Operator
06.2019 - 08.2020
Job overview
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
AmeriCorps ProgramSterling, IL
Teacher's Assistant
10.2017 - 05.2019
Job overview
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Sauk Valley Community CollegeSterling, IL
Staff Assistant
11.2016 - 03.2019
Job overview
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Greeted guests in with friendliness and professionalism.
- Monitored and ordered supplies and materials to keep office well stocked.
Regency Nursing HomeSterling, IL
CNA
01.2016 - 10.2017
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Sauk Valley Community CollegeDixon, IL
No Degree from Nursing
Milledgeville High SchoolMilledgeville, IL
High School Diploma
05.2016
Skills
- Workplace Safety
- Verbal Communication
- File Organization
- Office Administration
- Scheduling appointments
- Human Resources Support
- Document Management
- Travel Arrangements
- Time Management
- Computer Skills
- Dedicated Team Player
- Microsoft Excel
- Office Management
Certification
Executive Assistant Certification - IAP Career College
Timeline
Administrative Staff Assistant
SDGE
04.2024 - 04.2025
Administrative Assistant
Premier Workspaces
02.2024 - 04.2024
Administrative Assistant
KOTA Construction LLC
07.2021 - 01.2024
Machine Operator
Wahl Clipper Corporation
06.2019 - 08.2020
Teacher's Assistant
AmeriCorps Program
10.2017 - 05.2019
Staff Assistant
Sauk Valley Community College
11.2016 - 03.2019
CNA
Regency Nursing Home
01.2016 - 10.2017
Sauk Valley Community College
No Degree from Nursing
Milledgeville High School
High School Diploma