Courtney Board
Yucca Valley,CA
Summary
Dynamic retail professional with a proven track record at Coyote Corner, excelling in customer service and team collaboration. Skilled in POS operations and inventory management, I enhanced customer experiences and trained staff to boost performance. Committed to fostering a productive environment, I consistently achieved operational efficiency and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Retail Sales Associate
Coyote Corner
06.2021 - Current
- Delivered exceptional customer service, enhancing shopping experience and fostering repeat business.
- Processed transactions accurately using POS systems, ensuring efficient checkout operations.
- Assisted in inventory management, maintaining stock levels and organizing merchandise displays.
- Trained new employees on sales techniques and store policies to improve team performance.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Manager
Cinema 6 Movie Theater
03.2007 - 06.2020
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on best practices for customer engagement and operational procedures.
- Developed scheduling strategies to optimize workforce efficiency during peak hours.
- Implemented inventory management processes, reducing waste and improving supply chain efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Tumbling Teacher
San Bernardino County
09.2010 - 12.2019
- Designed and implemented age-appropriate tumbling lesson plans for diverse skill levels.
- Instructed students in fundamental tumbling techniques, ensuring safety and proper form.
- Assessed individual progress and provided tailored feedback to enhance performance.
- Developed engaging class activities that promoted teamwork and confidence among students.
- Analyzed student performance data to refine instructional strategies and improve outcomes.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CASkills
Customer service
Timeline
Retail Sales Associate
Coyote Corner
06.2021 - Current
Tumbling Teacher
San Bernardino County
09.2010 - 12.2019
Manager
Cinema 6 Movie Theater
03.2007 - 06.2020
High School Diploma -
Yucca Valley High School