Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Boney

Fort Mill,SC

Summary

Deadline-oriented Mortgage Loan Closer with a proven history of poise and patience working closely with range of different personalities. Critical thinker with eye for checking important mortgage documents for accuracy.

Overview

16
16
years of professional experience

Work History

Mortgage Loan Closer

C&F Mortgage Corp
08.2002 - 03.2014
  • Enhanced loan closing efficiency by streamlining the document preparation process.
  • Expedited mortgage loan approval by effectively collaborating with underwriters and loan officers.
  • Reduced errors in loan documents through meticulous review and verification procedures.
  • Safeguarded regulatory compliance by staying current on industry laws, policies, and guidelines.
  • Delivered exceptional customer service, addressing client inquiries promptly and professionally.
  • Streamlined communication between all parties involved in the mortgage process to ensure timely closures.
  • Collaborated with title companies for smooth and accurate execution of closing documents.
  • Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.

Hotel Front Desk Clerk

Hilton University Place Charlotte
09.1998 - 09.2001
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Trained new front desk staff in hotel policies and procedures, maintaining consistent service standards.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Updated guest records with pertinent information to provide personalized service during their stay.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Facilitated smooth communication between various hotel departments by relaying relevant information in a timely manner.

Education

High School Diploma -

Courtland High School
Spotsylvania, VA
06.1996

Skills

  • Skilled in [Software]
  • Detail Oriented
  • Customer service and support
  • Document Review
  • Issue Resolution
  • Meticulous attention
  • Closing meeting scheduling
  • Title Examination

Timeline

Mortgage Loan Closer

C&F Mortgage Corp
08.2002 - 03.2014

Hotel Front Desk Clerk

Hilton University Place Charlotte
09.1998 - 09.2001

High School Diploma -

Courtland High School

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Courtney Boney