Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Courtney Brobst

Courtney Brobst

Clive,IA

Summary

Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Accomplished [Job Title] with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SVP - Centerstore, Merchandising, Private Brands

Hy-Vee, Inc.
01.2021 - 01.2023
  • Maintained consistent growth in revenue, contribution margin and operating profit.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Tracked and recapped key item performance.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Established strong vendor relationships to maintain and support business.
  • Established vendor performance metrics to evaluate service.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Negotiated prices, discount terms and transportation arrangements.
  • Presented and discussed strategy and initiative progress with senior business leaders.
  • Networked with customers, prospects and partners at conferences and trade shows.
  • Cultivated positive relationships with employees by implementing monthly [Type] events to resolve issues, provide feedback and brainstorm.
  • Developed, coached and provided feedback to top-performing teams through [Skill] and [Skill].

VP Marketing

Hy-Vee, Inc.
05.2020 - 01.2021
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Drove company branding efforts to increase market presence and brand recognition.
  • Created strategic service roadmaps for new initiatives.
  • Developed overall marketing strategy and support implementation across [Number] departments.
  • Supported business development efforts and coordinated with [Job title] on special campaigns.
  • Designed innovative branding and product strategies.
  • Managed branding campaigns and event marketing initiatives in print, video, web and social media.
  • Developed strategies to incorporate PR and media to further enhance brand and build market share.
  • Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.

District Vice President - West Region

Hy-Vee, Inc.
10.2019 - 05.2020
  • Held weekly status meetings with key district leaders.
  • Coordinated professional development and technical services.
  • Delivered professional development training on best practices for product usage.
  • Created and maintained detailed district schedule.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Supervised [Number] employees on [Type] shift, overseeing efficiency of [Task] and [Task].
  • Interacted well with [Job title]s and customers to build connections and nurture relationships.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.

Store Director

Hy-Vee, Inc.
07.2015 - 10.2019
  • Managed team of [Number] cashiers and floor staff.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Boosted revenue by $[Number] by developing and deploying strategies to effectively improve operations.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reported to district manager regarding store and staff issues, financial goals and sales.

Education

BBA - Management & Organizations

Henry B. Tippie College of Business, University Of Iowa, Iowa City, IA
05.2024

Skills

  • Database Management
  • Accurate Recordkeeping
  • Accounts Payable and Accounts Receivable
  • Client Rapport-Building
  • Compliance Requirements
  • Customer Accounts Management
  • Business Communications
  • Industry Best Practices
  • Customer Service and Assistance
  • Computer Operating Systems

Accomplishments

    Top Women In Grocery - 2018

    Store Director of the Year Finalist - 2019

    Iowa Grocers, Board of Directors, 2022 - Present

Certification

National Pharmacy Technician Certification - 2014

Timeline

SVP - Centerstore, Merchandising, Private Brands - Hy-Vee, Inc.
01.2021 - 01.2023
VP Marketing - Hy-Vee, Inc.
05.2020 - 01.2021
District Vice President - West Region - Hy-Vee, Inc.
10.2019 - 05.2020
Store Director - Hy-Vee, Inc.
07.2015 - 10.2019
Henry B. Tippie College of Business - BBA, Management & Organizations

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Courtney Brobst