Courtney Brown
Chesterfield,SC
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably at Chesterfield County Voter's Registration Office. Excelled in improving client relations and streamlining operations, demonstrating exceptional organization skills and a proficiency in document preparation. Proven track record of enhancing team efficiency and fostering positive workplace environments through outstanding interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Reception Assistant
Chesterfield County Voter's Registration Office
02.2024 - Current
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Maintained up-to-date visitor logs ensuring accurate records were kept for security purposes.
Retail Worker
Barnes And Noble Bookstore
07.2022 - 05.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Insurance Receptionist
Hough Insurance
05.2020 - 06.2022
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Managed incoming calls efficiently, directing inquiries to appropriate personnel for timely responses.
- Served as a reliable resource for clients seeking clarification about their policies or claims processes.
- Demonstrated flexibility in adapting to changing priorities while maintaining a high level of productivity under pressure.
- Efficiently processed payments from clients, accurately reconciling accounts receivable balances.
Education
Bachelor of Science - Business
York Technical College
Rock Hill, SC05.2022
High School Diploma -
Chesterfield High School
Chesterfield, SC06.2020
Skills
- Scheduling appointments
- Filing systems
- Document Preparation
- Reception Area Maintenance
- Calendar Management
- Basic accounting
- Organization skills
- Office Administration
Timeline
Reception Assistant
Chesterfield County Voter's Registration Office
02.2024 - Current
Retail Worker
Barnes And Noble Bookstore
07.2022 - 05.2023
Insurance Receptionist
Hough Insurance
05.2020 - 06.2022
Bachelor of Science - Business
York Technical College
High School Diploma -
Chesterfield High School
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