Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Burton

Plano, TX

Summary

Dynamic office manager with a proven track record at Compete Every Day, enhancing operational efficiency through innovative scheduling and communication strategies. Skilled in customer service and inventory management, I successfully led a team to improve client satisfaction and streamlined processes, achieving significant cost savings while maintaining high-quality standards.

Overview

9
9
years of professional experience

Work History

Office Manager

Compete Every Day
07.2020 - Current
  • Streamlined office operations by implementing efficient scheduling and communication protocols.
  • Managed inventory systems, optimizing stock levels for cost efficiency and accessibility.
  • Oversaw shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments.
  • Trained and mentored team members on best practices in inventory management
  • Led customer service team to enhance client satisfaction through effective communication and problem-solving strategies.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.

Marketing Specialist

Dr. Sara Bender, DDS, MS, PA
11.2016 - Current
  • Delivered gifts to dental and orthodontic associates efficiently, ensuring timely arrival.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Updated and maintained marketing databases.

Shipping Coordinator

Town and Key
04.2018 - 03.2020
  • Packaged products efficiently, ensuring accuracy and adherence to quality standards for online women's clothing boutique
  • Collaborated with team members to streamline packing processes, reducing delays.
  • Managed inventory levels, ensuring accurate stock counts

Education

Bachelor of Science - Hospitality Administration And Management

Stephen F. Austin State University
Nacogdoches, TX

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration and support

Timeline

Office Manager

Compete Every Day
07.2020 - Current

Shipping Coordinator

Town and Key
04.2018 - 03.2020

Marketing Specialist

Dr. Sara Bender, DDS, MS, PA
11.2016 - Current

Bachelor of Science - Hospitality Administration And Management

Stephen F. Austin State University

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Courtney Burton