Overview
Work History
Education
Skills
Timeline
Generic

Courtney Butler

Orlando,FL

Overview

7
7
years of professional experience

Work History

Patient Care Representative

AssistRx
07.2024 - Current
  • Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
  • Responded to patient queries and concerns concerning insurance coverages and deductibles.

Savings Specialist- REMOTE

Goldman Sachs Bank USA
01.2023 - 03.2024
  • Assist Customers with managing their High Yield Savings Accounts

Patient Care Representative- REMOTE

CVS Caremark
10.2020 - 11.2022
  • Assist Patients with refilling specialty medications
  • Assist Patients with updating insurance information
  • Contact Medical Offices on behalf of patients to update medical history

Customer Service Representative

Westgate Resorts
04.2018 - 03.2020
  • Assist timeshare owners with booking vacation reservations
  • Assist timeshare owners with making mortgage payments and/or maintanence and tax payments
  • Review contact details with timeshare owners
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers

Education

Associate Degree In Nursing - Nursing

Keiser University
Orlando, FL

Associate in Arts (A.A.) - Public Safety

Valencia College
Orlando, FL
06.2022

Skills

  • Organizational Skills
  • Billing Processes
  • Multitasking ability
  • Patient-focused care
  • Patient Education
  • Verbal and written communication

Timeline

Patient Care Representative

AssistRx
07.2024 - Current

Savings Specialist- REMOTE

Goldman Sachs Bank USA
01.2023 - 03.2024

Patient Care Representative- REMOTE

CVS Caremark
10.2020 - 11.2022

Customer Service Representative

Westgate Resorts
04.2018 - 03.2020

Associate in Arts (A.A.) - Public Safety

Valencia College

Associate Degree In Nursing - Nursing

Keiser University
Courtney Butler