Courtney Butler
La Porte,TX
Summary
I am seeking a career within this company. My work ethics and willingness to learn and grow has been proven to benefit said prior employments; and will benefit a new employer. My presence as a roll model and team player shines through my work detail as well as my punctuality and ability to follow my responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Dooley Tackaberry
06.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest products and how they function.
- Maintained current knowledge of material quoted and sold daily to my customers.
Administrator
San Jacinto College
06.2022 - 06.2023
- Monitored operations and reviewed records and metrics to understand company performance
- Followed up with customer accounts to resolve unpaid or past due accounts
- Checked office stock to determine supply levels and maintain inventory
- Monitored payroll, credit card purchases and invoicing to prevent financial errors
- Displayed strong telephone etiquette, effectively handling difficult calls
- Answered telephones to take messages or redirect calls to appropriate colleagues
- Improved office organization by developing filing system and customer database protocols
- Evaluated needs of departments and delegated tasks to optimize overall production
- Maintained positive working relationship with fellow staff and management
- Analyzed key performance indicators to identify effective strategies
Administrator
Dow/ Kelly Services
10.2021 - 03.2022
- Responsible for up to 70 employees
- Plan and execute the employees 'turn arounds'
- Payroll and accounting vouchers
- Specifically tend to both Dow Deer Park and Dow Texas City offices in regards to all things administration
Occupational Health Technician
Houston Area Safety Council
08.2019 - 12.2021
- Checking patients in, while ensuring they are set up to complete the services required by their specific job and company
- Performed the following tests; drug testing (Hair, Saliva, Urine, DOT, NASAP, DCCHA, In-House, Instants), breath alcohol testing, audiometric evaluations, and respirator fit testing for a volume of up to 500 patients a day
- Kept up with clinic inventory to ensure all necessary supplies are in stock
- Verifying documentation is correct for each service to ensure accuracy for all reports
- Worked at onsite locations to give personalized and more efficient services
Teacher
The Learning Experience
03.2018 - 08.2019
- Created bulletin boards with informational displays and planned out curriculum
- Lead multiply classrooms throughout the day and assisted other teachers with everyday needs
- Developed a personal relationship with each child to effectively communicate and listen to each individual accordingly
- Evaluated children's behaviors and progress through ongoing observations
- Communication with each child's parent/legal guardian
- Answered phone calls and directed them as needed, as well as scheduling for 14 employees
Assistant General Manager
Italian Cafe
03.2016 - 03.2018
- I ventured into an AGM position with a small café that lead me to deal with loss & profit, inventory, purchasing, POS ordering, and managing a staff of 30 employees
- This job taught me how to manage a business and learn computer softwares in a more efficient manner
Education
Texas Peace Academy - Criminal Justice
College of The Mainland
Texas City, TX12.2017
Associate of Arts - General Study
San Jacinto College District
Pasadena, TX12.2013
High School Diploma -
La Porte High School
La Porte, TX05.2011
Skills
- Team Building and Leadership
- Attention to Detail
- Work Planning and Prioritization
- Training and Development
- MS Office
- Decision Making
- Relationship Development
- Honest and Ethical
- Timesheet Processing
- Contract Administration
Certification
- Certified TCOLE, 2017
- Certified CPS, 2017
- Certified First Aid, 2017
Timeline
Inside Sales Representative
Dooley Tackaberry
06.2023 - Current
Administrator
San Jacinto College
06.2022 - 06.2023
Administrator
Dow/ Kelly Services
10.2021 - 03.2022
Occupational Health Technician
Houston Area Safety Council
08.2019 - 12.2021
Teacher
The Learning Experience
03.2018 - 08.2019
Assistant General Manager
Italian Cafe
03.2016 - 03.2018
Associate of Arts - General Study
San Jacinto College District
High School Diploma -
La Porte High School
Texas Peace Academy - Criminal Justice
College of The Mainland
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