Courtney Butts

• Lead daily operations for three locations generating $1M+ in revenue
• Manage, train, and develop a team of 18 employees
• Consistently ranked top sales performer each quarter, highest individual sales company-wide.
• Oversee scheduling, Managed and processed weekly payroll, ensuring accuracy, compliance, and on-time payment, inventory, KPIs, and client experience
• Drive client acquisition, retention, and revenue through strategic sales leadership
• Provide luxury services including spray tans, teeth whitening, and permanent jewelry

Spray Tan Artist | August 2023 – September 2024

• Built and maintained a loyal personal clientele through referrals and repeat business
• Promoted from part-time Spray Tan Artist to full-time General Manager in recognition of performance, leadership, and sales results

• Delivered phone-based case management and client advocacy services
• Conducted assessments and implemented individualized treatment plans
• Utilized motivational interviewing and solution-focused interventions
• Consistently met or exceeded engagement and performance metrics

• Managed caseload of 30–40 inpatient patients in trauma and renal
• Conducted biopsychosocial assessments and crisis intervention
• Collaborated with multidisciplinary medical teams on patient care planning