Courtney Carnes

• Maintained cleanliness and organization of front-of-house areas for optimal presentation.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.

• Restocked salad bar items regularly to ensure availability and freshness throughout service hours.
• Monitored food temperature and quality, discarding items outside safe consumption limits.
• Implemented efficient work processes that improved speed of service during high-traffic periods.
• Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.

Answering phones

serving

seating guests

making saleds

cleaning

taking orders

cashing out

• Assisted in meal preparation and service following dietary guidelines and resident preferences.
• Maintained cleanliness and organization of dining areas to ensure a safe environment.
• Supported dietary staff by delivering food trays to residents efficiently and courteously.
• Collaborated with team members to adapt menus based on individual nutritional needs.