Courtney Carrington
Athens,USA
Summary
Dynamic professional with proven success at Ches Smith State Farm in policy communication and record management. Expertise in content development and organization, utilizing strong problem-solving skills to improve operational efficiency. Licensed in property and casualty insurance, excelling in fast-paced environments while ensuring accuracy and client satisfaction.
Overview
4
4
years of professional experience
Work History
Agent Team Member
Ches Smith State Farm
Athens, USA
09.2025 - Current
- Communicated policy information effectively via phone, email, and written documentation.
- Processed policy changes, claims, and customer updates with precision and detail.
- Maintained organized digital records to comply with State Farm procedures.
- Achieved licensure in property and casualty insurance (Georgia).
Community Service Assistant
UGA Housing
Athens, USA
08.2022 - 05.2025
- Provided professional written and in-person communication to residents, staff, and faculty.
- Managed mail distribution for 800+ residents with consistent accuracy.
- Supported administrative operations within community office spaces.
Intern
KEY Talent Management
Los Angeles, USA
06.2024 - 07.2024
- Submitted clients to casting listings and distributed audition information.
- Prepared written materials and organized digital submissions for talent representation.
- Gained experience in entertainment workflows, communication, and deadline-driven tasks.
Peer Learning Assistant
UGA Division of Academic Enhancement
Athens, USA
08.2023 - 12.2023
- Supported EMST 3150 (Entertainment & Media Industries) by facilitating discussions and guiding students through critical thinking activities.
- Assisted with academic content, writing support, and course-related communication.
Education
Bachelor of Arts - Entertainment & Media Studies, English Minor, Interdisciplinary Writing Certificate
University of Georgia
Athens, GA05-2025
Study Away Program -
University of Oxford
Oxford, England08-2023
Skills
- Copyediting and professional writing
- Creative writing and content development
- Adobe Premiere Pro and DaVinci Resolve
- Illustrator and Canva
- WordPress and HTML/CSS
- Microsoft Excel proficiency
- Organizational skills
- Attention to detail
- Problem solving strategies
- Research and note taking techniques
- Focused work ethic
Timeline
Agent Team Member
Ches Smith State Farm
09.2025 - Current
Intern
KEY Talent Management
06.2024 - 07.2024
Peer Learning Assistant
UGA Division of Academic Enhancement
08.2023 - 12.2023
Community Service Assistant
UGA Housing
08.2022 - 05.2025
Bachelor of Arts - Entertainment & Media Studies, English Minor, Interdisciplinary Writing Certificate
University of Georgia
Study Away Program -
University of Oxford