Courtney Chelton
Palm Bay,FL
Summary
Professional attitude with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
7
7
years of professional experience
Work History
Customer Service / Cashier
BJ’s Wholesale Club
Palm Bay, FL
01.2025 - Current
- I perform the following duties:
- I play a key role in customer service, handling transactions and ensuring a smooth checkout process. Some of the main duties of a cashier typically include:
- Greeting Customers: Welcoming customers to the store and ensuring they feel valued.
- Processing Transactions: Scanning items, totaling the cost, and handling payments (cash, credit cards, mobile payments, etc.).
- Providing Change and Receipts: Giving correct change when paid in cash and offering receipts or order confirmations.
- Customer Assistance: Answering customer inquiries, providing product information, and helping with returns or exchanges.
- Handling Returns/Exchanges: Processing returns, issuing store credit or refunds, and ensuring proper documentation.
- Bagging Items: Packing purchases carefully into bags or containers.
- Maintaining Cleanliness: Keeping the cashier area tidy and organized.
- Managing Registers: Balancing the register at the beginning and end of shifts, and ensuring no discrepancies in cash drawer.
- Stocking Items: Occasionally restocking shelves or keeping the checkout area stocked with bags, receipt paper, or other necessary materials.
- Upholding Store Policies: Enforcing store policies on things like coupons, promotions, or customer behavior.
- Security: Monitoring for suspicious activity to prevent theft.
Customer Service / Inventory Clerk
Central Georgia Community College
Warner Robins, GA
01.2024 - 02.2024
- Recorded and tracked inventory of books and supplies to ensure on-hand stock did not exceed allowable limits.
- Processed student purchases efficiently, handling cash, debit, and credit card transactions.
- Assisted in maintaining accurate inventory levels, including restocking and monitoring inventory turnover.
- Provided excellent customer service by helping students find the required books and supplies for their courses
Customer Service / Data Entry / Cashier
Robins AFB Express
Robins AFB, GA
05.2022 - 08.2022
- Provided excellent customer service by communicating clearly with customers about their purchases and delivering a professional, friendly experience.
- Managed transactions using military Ration Cards, accurately tracking and entering quantities into the computer register for inventory management.
- Ensured smooth and efficient operation of the fuel station by maintaining a high level of attention to detail and handling customer inquiries.
- Left the position to pursue full-time education.
Customer Service / Data Entry / Cashier
KMCC Real Time Theater
Ramstein AB, Germany
10.2019 - 04.2022
- I provided excellent customer service by assisting moviegoers with ticket sales, concessions, and general inquiries.
- Ensured a clean and safe environment for customers by performing routine maintenance tasks in theaters and public areas.
- Managed cash register, processed cash and card transactions, and accurately handled ticket sales.
- Assisted with the preparation and distribution of concessions, ensuring that inventory levels were maintained.
- Collaborated with team members to ensure smooth theater operations and a positive movie-going experience for customers.
- Greeting Customers: Welcoming customers to the store and ensuring they feel valued.
- Processing Transactions: Scanning items, totaling the cost, and handling payments (cash, credit cards, mobile payments, etc.).
- Providing Change and Receipts: Giving correct change when paid in cash and offering receipts or order confirmations.
- Customer Assistance: Answering customer inquiries, providing product information, and helping with returns or exchanges.
- Handling Returns/Exchanges: Processing returns, issuing store credit or refunds, and ensuring proper documentation.
- Returned to United States.
Education
University of Central Florida
Distance Learning04.2026
Electronic Health Records Specialist Certificate -
Vocational School
Decatur, GA05.2023
Veterinary Assistant Certificate -
Vocational School Certificate
TX01.2021
High School Diploma -
Houston County High School
Warner Robins, GA05.2019
Skills
- Certificate in Medical Billing and Coding
- Certificate in Veterinary Assistance
- Certificate in Electronic Health Records Specialist (CEHR)
- Proficient understanding of Microsoft applications to include Excel, Word, Outlook and functionality of Office 365
- Dependable and punctual to work schedule
- Customer service
- Reliability and punctuality
- Patience and composure
- Inventory management
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Cleaning and sanitizing
- Team collaboration
- Active listening
- Cooperative attitude
Timeline
Customer Service / Cashier
BJ’s Wholesale Club
01.2025 - Current
Customer Service / Inventory Clerk
Central Georgia Community College
01.2024 - 02.2024
Customer Service / Data Entry / Cashier
Robins AFB Express
05.2022 - 08.2022
Customer Service / Data Entry / Cashier
KMCC Real Time Theater
10.2019 - 04.2022
University of Central Florida
Electronic Health Records Specialist Certificate -
Vocational School
Veterinary Assistant Certificate -
Vocational School Certificate
High School Diploma -
Houston County High School