Courtney Christensen
Fresno,CA
Summary
Detail-oriented and customer-focused administrative professional with extensive experience both in and out of hospital settings. Proven ability to manage operations, handle sensitive information, and deliver exceptional service to patients, families, and healthcare teams. Seeking a full time administrative position to utilize my expertise in streamlining workflows, improving patient satisfaction, and supporting the healthcare environment through efficient and compassionate service.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Sierra Meadows Behavioral Health
Fresno, CA
06.2026 - Current
- Manage and organize monthly meetings and all supporting correspondence
- Manage direct inquiries and projects from the Executive Team and all programs
- Assist the Executive Team directly through calendar and project management
- Coordinate and manage all Company-wide events
- Review monthly purchase orders and program budgets
- Monitor and review monthly KPI reports for all programs
- Source vendors for cost-effective materials needed for production.
- Coordinated maintenance and repair schedules for all program locations
Scheduling Assistant
San Joaquin Valley Rehabilitation Hospital
02.2023 - Current
- Assist in completing inpatient therapy schedule based on patient and therapist needs
- Assist in projects, manage calendars, and miscellaneous clerical duties for Inpatient Manager
- Assist with DME authorizations
- Calculate daily projections for accurate therapy hours
- Communicate with therapists and patients regarding therapy needs
IM Residency Coordinator
University of San Francisco - Fresno
Fresno, CA
01.2025 - 06.2026
- Provide administrative support to the executive team and faculty, including scheduling meetings, managing calendars, and event planning.
- Assist in Residency and Fellowship recruitment interviews and orientation
- Manage, organize, and maintain residency educational processes and policies according to GME and ACGME guidelines
- Track work hours, resident activities and schedules; Maintain, update, and distribute resident rotation, vacation, and leave schedules in AMION and MedHub
- Manage and coordinate resident off-site rotations for clinical training
- Communicate regularly with residents and faculty
- Review and correct monthly financial reports
- Process invoice payments through BearBuy
- Experience in Smartsheet & MyExpense for reimbursement
Education
Physical Therapist Assistant Program -
Institute of Technology
Clovis, CA11-2022
Associates in Science -
Clovis Community College
01-2019
Skills
- BLS certified
- Experience in AMION
- Proficient in MedHub
- Clinical experience
- Medical terminology
- Microsoft Outlook, Office, & Excel
- Smartsheet
- Docusign
- Quickbooks
- Goal-oriented
- Time management abilities
- Communication
- Organized
- Eager to learn
Timeline
Operations Coordinator
Sierra Meadows Behavioral Health
06.2026 - Current
IM Residency Coordinator
University of San Francisco - Fresno
01.2025 - 06.2026
Scheduling Assistant
San Joaquin Valley Rehabilitation Hospital
02.2023 - Current
Physical Therapist Assistant Program -
Institute of Technology
Associates in Science -
Clovis Community College