courtney clack
Alamogordo
Summary
Dedicated Medical Assistant with experience at Ben Archer Health Center, skilled in patient care coordination and electronic health records management. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in vital sign monitoring and HIPAA compliance, ensuring a trustworthy and ethical approach to healthcare delivery.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Ben Archer Health Center
08.2021 - 11.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and ensured timely appointment confirmations.
- Performed routine laboratory tests and collected specimens for analysis.
- Maintained accurate patient records in electronic health record systems.
- Educated patients on treatment plans and medication adherence effectively.
- Provided administrative support, including answering phones and processing paperwork.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
Independent Living Resource Medical Center
02.2017 - 07.2021
Education
High School Diploma -
Academy Del Sol
Alamogordo, NMCertified Clinical Medical Assistant - Medical Assistant
NHA
Online01.2019
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Professionalism and ethics
- Medical records management
- Patient care coordination
- Trustworthy companion
Timeline
Medical Assistant
Ben Archer Health Center
08.2021 - 11.2025
Medical Assistant
Independent Living Resource Medical Center
02.2017 - 07.2021
High School Diploma -
Academy Del Sol
Certified Clinical Medical Assistant - Medical Assistant
NHA