Courtney Clark
Pickton,Tx
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Autumn Wind Assisted Living
06.2021 - 05.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Emergency Medical Technician
Christus EMS
02.2020 - 06.2021
- Emergency transportation for ambulance service with medical knowledge for each emergency. General people skills with effective communication.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Lead Medication Aide
Autumn Wind Assisted Living
12.2018 - 01.2020
- Geriatric management with medical knowledge of medications and basic health skills.
- Participated in facility-wide inspections conducted by regulatory agencies, addressing any identified deficiencies and implementing corrective actions as necessary.
- Implemented electronic health record system, improving the accuracy of patient information and facilitating communication among healthcare professionals.
- Streamlined communication between nursing staff and pharmacy, reducing delays in medication delivery and promoting prompt therapy initiation.
Receiving Department Crew member
Lowe’s Distribution Center
08.2017 - 12.2018
- Checked and unloaded trucks in the receiving department on foot.
- Worked well with teammates and accepted coaching from management team.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
People Department Manager
McDonald’s
08.2012 - 10.2018
- Managed a restaurant as an opening manager with several skills listed below:
- -Inventory
- -Hiring Process
- -Complaints
- -Training Setup
- -Microsoft Word & Microsoft Excel
- Managed budget allocations for People Department, optimizing resource utilization and minimizing expenses.
- Managed personnel evaluations, ensuring timely feedback and opportunities for employee growth.
- Developed standardized performance metrics for all roles within the organization, enabling consistent evaluation of employee contributions.
- Oversaw benefits administration, providing valuable resources to employees and maintaining cost-effective plans.
Education
LVN NURSING DEGREE - LVN NURSING
TYLER JUNIOR COLLEGE
Tyler, TX08-2025
EMERGENCY MEDICAL TECHNICIAN - Emergency Management
TYLER JUNIOR COLLEGE
TYLER, TX01-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Microsoft Word
- Customer and client relations
- Critical thinking
- Scheduling
- Professional communication
- Multi-line phone proficiency
- Tech-Savvy
Certification
FOOD HANDLER CERTIFICATION
BLS CERTIFICATION
TABC CERTIFICATION
Languages
English
Timeline
Administrative Assistant
Autumn Wind Assisted Living
06.2021 - 05.2025
Emergency Medical Technician
Christus EMS
02.2020 - 06.2021
Lead Medication Aide
Autumn Wind Assisted Living
12.2018 - 01.2020
Receiving Department Crew member
Lowe’s Distribution Center
08.2017 - 12.2018
People Department Manager
McDonald’s
08.2012 - 10.2018
LVN NURSING DEGREE - LVN NURSING
TYLER JUNIOR COLLEGE
EMERGENCY MEDICAL TECHNICIAN - Emergency Management
TYLER JUNIOR COLLEGE
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