Courtney Cummings
Summary
Dynamic bartender with a proven track record at Little Bar on Gravier, excelling in customer service and creative mixology. Recognized for enhancing guest experiences and increasing repeat clientele through engaging interactions and responsible alcohol service. Skilled in multitasking and inventory management, consistently delivering high-quality cocktails in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender
Little Bar on Gravier
New Orleans, LA
2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Chart Room
2012 - 2020
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Education
Ged
Mustang High-school
Mustang, OK05.2000
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Memory retention
- Hospitality service expertise
- Suggestive selling
- Alcohol awareness
- New hire training
- Beverage preparation
- Inventory
- Sales expertise
- Classic cocktails
- Staff management
- Changing beer kegs
- Creative mixology
- Ordering bar supplies
- Aloha POS
Certification
Louisiana responsible vendor
Manager license
Timeline
Bartender
Little Bar on Gravier
2018 - Current
Bartender
Chart Room
2012 - 2020
Ged
Mustang High-school