Courtney Danielson
Cottage Grove,MN
Summary
Driven by a results-focused approach, I leveraged my expertise in marketing and patient care at Gable Pines to enhance corporate presence and improve patient outcomes. Skilled in customer service and HIPAA compliance, I successfully managed marketing campaigns and provided compassionate care, significantly increasing ROI and patient satisfaction. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Marketing Coordinator
Gable Pines
Vadnais Heights, MN
12.2022 - 07.2023
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Collected medical records for nursing
- Out reach with family's at TCU and Hospitals and homes
- Over turned and managed turning apartments after residents would move out
- Created and managed marketing budgets to monitor expenditures, control costs and increase ROI.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- resigned due to pregnancy complications
Certified Nursing Assistant
Oak Park Senior Living
Oak Park, MN
03.2017 - 01.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
Home Health Aide
White Pine Senior Living
Cottage Grove
04.2016 - 06.2019
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Worked overnight shift while maintains a sales job during this period of time in my life.
Home Health Aide
Best Home Care
Cottage Grove, TN
01.2018 - 02.2019
- Worked at home taking care of my daughters dad after he became disabled in a car accident and broke his back and lost his arm performed cares for him. During this time I was working in health care outside of our home as well.
- Changed back braces for showering and washing
- prepared food for months due to broken jaw
- Assisted with mobility and helping him learn to function everyday activities with one arm
Sales Manager
Readers Club Home Office
South Saint Paul, MN
02.2012 - 05.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
GED -
Great Rivers Adult Education
01.2020
Skills
- Customer Service
- Event Planning
- Teamwork and Collaboration
- Detail Oriented
- Scheduling
- Relationship Building
- Marketing
- Staff Management
- Patient Care
- HIPAA Compliance
- Reliable team player
- Collecting vital signs
- Bathing Assistance
- Alzheimer's and Dementia Care
- Basic Life Support
- Dressing assistance
- Safety Precautions
- Recording vital signs
- Medical terminology knowledge
- Compassionate caregiver
- Patient-focused care
- Documenting behaviors
- End of life care
- Patient Lifting
- Transfer Techniques
- Urinary Catheter Care
- Ambulation Assistance
- Supporting personal needs
- Trustworthy companion
- Tube feedings and medications familiarity
- Meal Planning
- CPR Certification
Languages
ASL
Timeline
Marketing Coordinator
Gable Pines
12.2022 - 07.2023
Home Health Aide
Best Home Care
01.2018 - 02.2019
Certified Nursing Assistant
Oak Park Senior Living
03.2017 - 01.2022
Home Health Aide
White Pine Senior Living
04.2016 - 06.2019
Sales Manager
Readers Club Home Office
02.2012 - 05.2017
GED -
Great Rivers Adult Education