Attentive telecommunications professional with training and experience to handle stressful situations in a timely manor. Organized and thorough in documenting data. Team oriented and communication driven.
- Answered emergency and non- emergency calls for service and dispatched the appropriate personnel.
- Entered criminal record checks, warrants, missing persons, and other teletype requests.
-Demonstrated multi tasking and decision making skills in a fast paced environment.
- Utilized computer-aided dispatch systems
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Answered phones to confirm and schedule tee times, golf lessons, and help with any other custom questions.
- Trained new employees on company policy and procedure
- Assisted with editing, analyzing and graphing project data and documents
- Assisted on CBP Officer projects
-Sat in on CBP Officer trainings and meetings
Certified Training Officer (CTO)
Virginia Certified Dispatcher
VCIN/NCIC Qualified
Crisis Intervention Team Certified
Customer Service Public Safety Communications Training
Certified Training Officer (CTO)
Virginia Certified Dispatcher
VCIN/NCIC Qualified
Crisis Intervention Team Certified
Customer Service Public Safety Communications Training