COURTNEY FITZPATRICK
Milton,Georgia
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Contributes to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
5
5
years of professional experience
Work History
Bartender
Opa
Oxford, MS
08.2021 - 12.2023
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
Bartender
Country Club of the South
Johns Creek, Georgia
05.2023 - 08.2023
- Helped in creating new cocktails for the menu
- Used beer, wine and cocktail knowledge to make recommendations
- Recommended current products and limited promotions to upsell beverage orders.
Hostess
Opa
Oxford, Mississippi
01.2021 - 06.2021
- Coordinated waitstaff to balance workload between restaurant sections
- Used table management system to serve customers and coordinate guest movements
- Monitored dining area to track seating availability, service and occupancy
- Offered flexible working hours to cover busy shifts during periods of high demand.
Guest Service Associate
Topgolf
Alpharetta, Georgia
08.2019 - 08.2020
- Built customer loyalty with swift and personable attention to special requests
- Maintained thorough knowledge of amenities, bay locations and play areas
- Handled guest check-ins and reservations and verifying details
- Promoted industry-leading company reputation with above-and-beyond guest service.
Cashier
Costco
Alpharetta, Georgia
09.2018 - 01.2019
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Stocked store shelves and end-caps with merchandise
- Offered customers information about upcoming promotions and available items
- Bagged, boxed or wrapped products for customers.
Education
B.B.A. in Management - Business Management -
University of Mississippi
12.2023
Skills
- Menu Memorization
- Suggestive Selling
- Beverage Preparation
- Customer Service
- Hospitality and Accommodation
- Food Service
- Engaging Personality
Middle Initial
C F
Timeline
Bartender
Country Club of the South
05.2023 - 08.2023
Bartender
Opa
08.2021 - 12.2023
Hostess
Opa
01.2021 - 06.2021
Guest Service Associate
Topgolf
08.2019 - 08.2020
Cashier
Costco
09.2018 - 01.2019
B.B.A. in Management - Business Management -
University of Mississippi
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