Courtney Flores
Porter,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
El Tiempo Cantina
01.2020 - Current
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
CNA
Memorial Hermann
01.2021 - 01.2022
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Educated patients and family members on best home care practices for healing and recovery.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
No Degree - Nursing
University of Houston
Houston, TX05.2026
Skills
- Ability to Lift 30 Pounds
- Strong Work Ethic
- Exceptional customer service
- Relationship Building
- Guest Engagement
- Team Leadership
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA
Memorial Hermann
01.2021 - 01.2022
Server/Head Bartender
El Tiempo Cantina
01.2020 - Current
No Degree - Nursing
University of Houston
- CNA - Certified Nurse Assistant
Similar Profiles
Modesta Benito AngelModesta Benito Angel
Lead Busser at El Tiempo CantinaLead Busser at El Tiempo Cantina
Megan PierceMegan Pierce
Host at El Tiempo CantinaHost at El Tiempo Cantina
Victor SanchezVictor Sanchez
Inventory Specialist Supervisor/Bartender at El Tiempo CantinaInventory Specialist Supervisor/Bartender at El Tiempo Cantina