Courtney Foster
Fresno,CA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
RX RELIEF
Fresno, CA
07.2018 - Current
- I am per diem, and my job assignments for this position depend on where I'm placed.
- I was placed at Alixa most of the time, where I single-packed medication to be shipped to various facilities.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ensured compliance with all federal, state, and local laws and company policies related to pharmacy operations.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed under DEA regulations.
PHARMACY TECHNICIAN
CVS Pharmacy
Fresno, CA
01.2018 - 06.2018
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Established or maintained medications and other patient profiles.
- Prepacked bulk medicines, filled bottles with prescribed medications, and typed and affixed labels.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Checked medications for content, accuracy, and completeness of drug packaging and labeling.
- Answered telephones to respond to questions or requests.
- Improved inventory management procedures to reduce overhead, backorders, and overstock.
- Teamed with peers, technicians, and pharmacists to prioritize and complete orders.
- Assisted customers by answering questions, locating items, or referring to the pharmacist for medication information.
- Operated cash registers to accept payments from customers.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Interpreted and processed medication orders under the supervision of a pharmacist.
CUSTOMER RESPRESENTIVE
Alorica
Fresno, CA
08.2013 - 02.2014
- Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Set up and activated customer accounts.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
CASHIER
McDonald’s
Fresno, CA
11.2011 - 10.2012
- Greeted customers and provided friendly customer service.
- Operated cash registers, credit card machines, and other related equipment accurately.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Regularly checked inventory levels for restocking needs.
- Professionally handled customer complaints while following company policies and procedures.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, and grills.
SALES RESPRESENTIVE
Silver Care Insurance
Fresno, CA
03.2010 - 03.2010
- Provided exceptional customer service to existing clients by resolving claims quickly and efficiently.
- Educated clients on the benefits of various insurance policies.
- Negotiated with potential customers to close deals promptly.
- Assisted customers in completing paperwork associated with policy changes or renewals.
- Responded promptly to inquiries from prospective customers via phone or email.
- Developed and implemented sales strategies to increase customer base.
CASHIER/COOK
Pacifica Pizza
Fresno, CA
08.2009 - 02.2010
- Adhered to all health regulations regarding food storage and preparation.
- Responded quickly to customer orders while maintaining product quality standards.
- Trained new staff members on proper techniques for making various types of pizza.
- Supervised kitchen staff and applied positive reinforcement, promoting a pleasant working environment.
- Set up workstations before opening to minimize prep time.
Education
Graduated -
Fresno city college
Fresno, CA12.2015
Diploma -
High School – Fresno High
Fresno, CA06.2008
Some College (No Degree) - Intern ship Walgreens
Fresno City College
Fresno, CASkills
- Resolving customer issues
- computer skills
- Operate confidently
- Quick learner
- Self-Directed
- Prescription Filling
- Recordkeeping
- Data Management
- Verbal Communication
- Order Verification
- Organizational Skills
- Team Collaboration
Businessreferences
- Jimmy Tran, (559)294-6600
- Thou Thao, (559)271-3177
- Robin Derade, (559)271-3177
Personal Information
Title: Pharmacy Technician
References
- Mary Ann Coleman, (559)285-1766
- Mandisa Coleman, (559)288-8023
- Harvie Coleman, (559)275-7421
- Sandra Jenkins, (559)441-8126
Certification
- Pharmacy Tech Licenses
Languages
English
Full Professional
Websites
Timeline
Pharmacy Technician
RX RELIEF
07.2018 - Current
PHARMACY TECHNICIAN
CVS Pharmacy
01.2018 - 06.2018
CUSTOMER RESPRESENTIVE
Alorica
08.2013 - 02.2014
CASHIER
McDonald’s
11.2011 - 10.2012
SALES RESPRESENTIVE
Silver Care Insurance
03.2010 - 03.2010
CASHIER/COOK
Pacifica Pizza
08.2009 - 02.2010
Graduated -
Fresno city college
Diploma -
High School – Fresno High
Some College (No Degree) - Intern ship Walgreens
Fresno City College
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