Courtney French
Tiffin,OH
Summary
Hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Restuarant Owner
Self Employed
Kansas, OH
01.2015 - Current
- Resolved customer complaints promptly and professionally.
- Ordered supplies as needed such as straws, napkins, condiments.
- Inspected equipment daily for cleanliness, functionality, and safety standards.
- Organized staff rotations to maximize efficiency and customer service.
- Maintained strict compliance with health and safety regulations in the bar area.
- Performed cash handling duties including deposits into bank accounts.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Hired, trained and motivated staff to fill all restaurant openings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Phlebotomist
American Red Cross
Toledo, O
03.2007 - 07.2013
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Responded quickly and effectively to emergency situations.
- Documented patient information into electronic medical records system.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Package Handler
FedEx
Toledo, OH
08.2003 - 01.2007
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Education
High School Diploma -
Bettsville High School
Bettsville, OH05-2003
Skills
- Staff Leadership
- Health Code Compliance
- Staff Management
- Staff Supervision
- POS System Operation
- Menu Development
- Communication Abilities
- HIPAA
- Sanitation and Sterilization
- Patient Care
- Truck Loading
- Heavy Lifting
Timeline
Restuarant Owner
Self Employed
01.2015 - Current
Phlebotomist
American Red Cross
03.2007 - 07.2013
Package Handler
FedEx
08.2003 - 01.2007
High School Diploma -
Bettsville High School
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