Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Information
Timeline
Generic

Courtney Gardner

Philadelphia,PA

Summary

Offering comforting service with genuine smile! Highly skilled with valuable years experience as a waitress. Great at managing and adapting to high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Soda jerk
Hummelstown, PA
09.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained knowledge of current (7 page) menu items, garnishes, ingredients, and preparation methods.

Barista/Cashier

Federal donuts
Philadelphia, PA
03.2024 - 08.2024
  • Provided excellent customer service, prepared a variety of coffee beverages including Vietnamese coffee, nitrous blended draft lattes, and cold brews
  • Managed orders and transactions efficiently, maintained a clean work environment, and collaborated with team members during peak hours
  • Assisted in inventory control and ensured adherence to health and safety standards

Server

1518 Bar & Grille
Philadelphia, PA
08.2021 - 11.2021
  • Greeted guests, took orders, and served food in a fast-paced, high-traffic environment.
  • Prepped meals, bussed tables, and ensured the restaurant stayed clean and organized.
  • Processed payments through POS and maintained accurate cash handling.
  • Provided attentive service by checking on guests frequently and addressing their needs.
  • Adapted to a busy, unstructured setting while managing multiple tasks efficiently.

Server/Bartender

Ted's bar and grill
Annville, PA
04.2021 - 07.2021

Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Processed and sometimes prepared customer food orders.
  • Organized and managed inventory levels to ensure efficient stock control.

Customer Service Representative

RUTTERS STORE
Annville, PA
02.2021 - 06.2021
  • Managed customer transactions and operated POS systems, ensuring accuracy in payments.
  • Oversaw lottery sales, cigarette inventory, and daily safe and shelf audits.
  • Provided excellent customer service, assisting guests and resolving issues.
  • Conducted inventory checks and restocked shelves, ensuring the store remained organized and well-stocked

Server/Buser

FILLING STATION
Palmyra, PA
02.2018 - 09.2019
  • Seated guests, set tables, and took drink and food orders.
  • Ran drinks and food, prepped meals, and maintained cleanliness throughout the restaurant.
  • Bussed tables, stocked supplies, and ensured the dining area was organized.
  • Assisted with donut preparation and stocked the display case.

Hostess

FUNCK'S RESTAURANT & BAR
Palmyra, PA
04.2018 - 09.2018
  • Seated guests, managed reservations, and handled phone inquiries.
  • Took orders, ran food, and prepped meals during service.
  • Bussed tables, completed side work, and maintained cleanliness throughout the restaurant.

Artist

WORM
Philadelphia, PA
01.2019 - Current
  • Managed all aspects of my art business, demonstrating strong responsibility and self-management skills
  • Developed excellent communication and customer support skills through direct interaction with clients and customers
  • Successfully marketed and sold artwork, utilizing strong promotional strategies
  • Managed inventory and budgets efficiently, including purchasing all art supplies
  • Created diverse art forms, including painting, clothing design

Dog Walker/Pet Sitter

Waggy Little Rascals
Philadelphia, PA
04.2022 - 01.2023
  • Managed multiple pet care appointments daily, demonstrating strong time management and multitasking skills.
  • Observed and responded to pet behavior, showcasing attentiveness and adaptability.
  • Delivered reliable, high-quality service, building trust and positive relationships with clients.
  • Navigated various environments and schedules, reflecting flexibility and a strong work ethic under changing conditions.

Education

High School Diploma -

Palmyra Area High School
Palmyra, PA
01-2020

Skills

  • multilingual in English and Spanish
  • years of restaurant experience
  • Sales techniques and suggestive selling
  • Liquor, wine, and food service
  • Point-of-sale system
  • heavy lifting
  • Attention to detail
  • Outgoing personality
  • Food safety practices
  • Positive and professional

Languages

Spanish
Professional

Certification

RAMP, 04/21, 04/22, Responsible Alcohol Management Program (RAMP)

Personal Information

Authorized To Work: US for any employer

Timeline

Server

Soda jerk
09.2024 - Current

Barista/Cashier

Federal donuts
03.2024 - 08.2024

Dog Walker/Pet Sitter

Waggy Little Rascals
04.2022 - 01.2023

Server

1518 Bar & Grille
08.2021 - 11.2021

Server/Bartender

Ted's bar and grill
04.2021 - 07.2021

Customer Service Representative

RUTTERS STORE
02.2021 - 06.2021

Artist

WORM
01.2019 - Current

Hostess

FUNCK'S RESTAURANT & BAR
04.2018 - 09.2018

Server/Buser

FILLING STATION
02.2018 - 09.2019

RAMP, 04/21, 04/22, Responsible Alcohol Management Program (RAMP)

High School Diploma -

Palmyra Area High School
Courtney Gardner