Martha Moreno

• Always ensured that customers received exceptional service by providing great attention to detail in order to meet their expectations.
• Entrusted to train new employees with great sense of direction and leadership while incorporating observational and interactive tasks.
• Promoted to closing server responsible for ensuring other servers would perform closing duties and additional tasks effectively.
• Assisted in developing a great work environment by consistently maintaining a positive outlook in stressful situations and providing other employees with productive solutions.
• Promoted desserts, appetizers and specialty drinks to optimize sales while maintaining customer satisfaction as a number priority.

• Established great communication with clients in order to provide an accurate and satisfactory plan to enhance property appearance and plant health.
• Looked after and inspected numerous properties monthly by regularly providing maintenance services.
• Consistently mowed, hauled large and heavy amounts of debris, mulched large beds and other areas, shoveled massive amounts of dirt, and transported substantial amounts of gravel in order to create driveways.
• Planted trees, shrubs, bushes and flowers in decorative planters and displays.

• Continuously delivered outstanding customer service to a high volume of guests.
• Completed cleaning duties and ensured that restaurant's common areas remained orderly and presentable for the enjoyment and comfort of customers.
• Conducted check-out reports for employees by maintaining financial precision and ensuring revenue was accurate.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Resolved customer concerns in an understanding and respectful manner.

2017, 2018, and 2019 summer season

• Involved and experienced in egg house, fillet inspection, pack out, case up, and slime line.
• Typically worked 16 hour shifts daily contributing in various departments if help was needed.
• Maintained safe and sanitary working environment, including counters, conveyor belts, and floors, according to established local and government protocols.
• Scraped and cleaned seafood such as salmon eggs/roe and five different species of salmon.
• Constructed large volume of wooden shipping pallets using hammer and nails.