Courtney Gibson
Springfield,MO
Overview
12
12
years of professional experience
Work History
Merchandising Service Associate
Lowe's Home Improvement Center
10.2018 - Current
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
Home Decor Associate
Lowe's Home Improvement Center
09.2017 - 10.2018
- Professionally managed customers orders via phone, email, and in person meetings.
- Greeted approximately 30 customers daily and offered assistance for increased customer satisfaction.
Cashier
Lowe's Home Improvement Center
06.2016 - 09.2017
- Greeted all customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers completing purchases, locating items & joining reward programs.
Assistant Manger
Burger King
07.2012 - 06.2016
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Applied Science - Graphic Design
Ozarks Technical Community College
Springfield, MO05.2023
Architecture
Drury University
Springfield, MO05.2014
High School Diploma -
Salem High School
Salem, MO05.2012
Skills
- Self starter
- Detail oriented
- Highly creative with problem solving aptitude
- Master multitasker & efficient managing high volume workloads
Timeline
Merchandising Service Associate
Lowe's Home Improvement Center
10.2018 - Current
Home Decor Associate
Lowe's Home Improvement Center
09.2017 - 10.2018
Cashier
Lowe's Home Improvement Center
06.2016 - 09.2017
Assistant Manger
Burger King
07.2012 - 06.2016
Associate of Applied Science - Graphic Design
Ozarks Technical Community College
Architecture
Drury University
High School Diploma -
Salem High School