Mike Reyes
Indio,Ca
Summary
- Organizational Management. Dependable
- Punctual
- Accurate
- Results-oriented
- Highly Motivated
- Professional Attitude
Overview
42
42
years of professional experience
1
1
Certification
Work History
Merchandising Service Associate
Cardiff Limousine & Transportation
01.2021 - 01.2021
- As a Limousine driver I meet lots of interesting people, including politicians, businessmen, athletes and movie stars, as I pick them up and take them to various destinations. Limousine driver’s must be patient and dependable and have customer service skills. A limo driver job description usually includes picking up clients and driving them to events and destinations such as weddings, meetings, celebrations, hotels and transportation centers. They also help clients load and unload luggage and carry these items into hotels and airports. At times, limo drivers might need to operate wheelchair lifts for elderly or disabled clients. They might work for hire for single trips, for a private business or citizen, or for a government agency.
- Limo drivers are responsible for keeping their vehicles clean and stocking limousines with beverages and snacks. Most limousine drivers are responsible for coordinating the maintenance and repair for their vehicles. They must also stay up to date on all traffic laws. Driving and assisting passengers for long periods of time can get tedious and stressful for limousine drivers.
Tribal Emergency Response/Safety Manager
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2018 - 01.2020
- Assist in preparing for emergencies, establishing the goals, and training necessary to provide complete First Responder service verified as ICS and NIMS compliant and serve as a FEMA Steering Committee Member representing the Twenty-Nine Palms Band of Mission Indians at the California Tribal Nations Council as required. Responsible for the training and education of all Casino and Tribal personnel in fire, safety, and OSHA policies, procedures, and practices. Maintains safety and response training records for all Casino and Tribal personnel. Performs as a Safety/OSHA Compliance Officer and ensures compliance on Tribal property. Investigates non-gaming violations and accidents.
- ESSENTIAL DUTIES AND RESPONSIBILITIES:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepare and maintain Emergency and Evacuations plans for the tribal property, which include vendors or contractors on tribal property for compliance with FEMA and OSHA requirements for the Casino and update those plans as Casino and Tribal needs change.
- Coordinate all Emergency and Evacuations training for Casino and Tribal employees.
- Make sure all Emergency and Evacuation plans are in compliance with FEMA, OSHA and the California Department of Justice requirements regarding evacuation procedures and training of casino and tribal employees in compliance with the California Gaming Compact.
- Draft and submit a Tribal Mitigation Plan for FEMA under the Federal Stafford Act, to protect Tribal assets and infrastructure in the event of an emergency and to make sure the Tribe is qualified to receive Federal and State assistance aid.
- Evaluate all emergency equipment available during an emergency and maintain information as to the status of that equipment and its location in the event of an emergency.
- Oversee Mandated Federal and State Incident Command Training for management and members of the incident command staff.
- Prepare and maintain Comprehensive Support procedures dealing with emergency procedures and resource for the Tribal Government in the event of an emergency.
- Handle and oversee procedures and supplies for Hazardous Material spills and Emergency Disposal of Hazardous waste or debris.
- In the event of an emergency, the Tribal Emergency Response Manager may assume control as Incident Commander in charge of Incident Command Structure.
- Prepare and maintain Emergency and Evacuations plans in the event of a Hazardous Material incident or spill whether on or near tribal property in compliance with FEMA and OSHA requirements.
- Make sure that all hazardous material plans and personnel training in handling or disposing of hazardous material are updated and changes made as needed.
- Provide updated reports to members of the Tribal Government, Tribal Environmental Protection Agency, State Fire Marshal, and Federal Environmental Protection Agency as needed.
- Coordinate hazardous material removal based on Federal Guidelines by a licensed and certified hazardous material vendor.
- Coordinate Environmental and Safety issues with the Tribal Environmental Protection Agency dealing with Federal Mandated Regulations and SARA-3 requirements.
- Handle and coordinate specific training issues including evacuations training and Hazardous Training for new employees.
- Coordinate with Federal, State, local and Tribal agencies regarding on-going training and Emergency procedures.
- FEMA — Federal Emergency Management Agency
- Cal OES — California Office of Emergency Services
- CTNEMC— California Tribal Nations Emergency Management Council
- ARC — American Red Cross
- Local Tribal Governments
- Coordinate Emergency Response Procedures with local Fire Departments.
- Coordinate Emergency Operating Procedures with Riverside & San Bernardino County Fire Departments, Coachella Fire Station and Twentynine Palms Fire Stations.
- Coordinate training exercises with the Riverside & San Bernardino Fire Departments and Local Fire Departments at Spotlight 29 Casino & Tortoise Rock Casino dealing with building, elevator and property fire and rescue operations.
- Coordinate and plan Quarterly Tribal Emergency Response Committee (TERC) Meeting for Casino and Tribal personnel to keep them informed of changing plans and updated procedures.
- Assist in overseeing that there is adequate medical personnel present during any casino or tribal event in case of serious injury including trained Public Safety personnel or County emergency medical services.
- Conduct Safety Inspections in both casinos and tribal property and submit a monthly report dealing with safety issues and concerns.
- Facility Safety Inspection
- Hazardous Materials
- Tribal Property and General Inspection
- Handicap compliance
- Follow up on safety issues within a reasonable timeframe to verify that corrective action was completed.
- Review injury reports to determine if specific training directed at the cause of the injury can help reduce injuries.
- Inspect and maintain first aid supplies and eye wash stations to ensure compliance with OSHA requirements and maintain monthly inspection records.
- Oversee the placement of medical first aid boxes and bags throughout casinos, tribal offices, and enterprises.
- Order and maintain medical supplies for both the first aid kits and bags.
- Review all Public Safety activity reports to identify to evaluate both employee and customer injuries for liability issues.
- Coordinate and plan Quarterly Safety Meetings for Tribal and Casino personnel to keep them informed of changes and updated with safety issues and training.
- Coordinate and prepare Employee Injury Evaluation reports to be reviewed during Safety Meetings.
- Establish, coordinate, and handle Emergency Sheltering in the event of a large-scale emergency.
- Maintain and prepare monthly safety reports to track incidents, emergency safety issues, preparedness, and supplies.
- Conduct Safety Investigations regarding employee and customer injuries at the request of the Risk Manager.
- Must be capable of presenting a positive image of the Tribe and its enterprises to guests and vendors and must assist them as required.
- Must follow all safety policies and procedures and attend all scheduled safety meetings, TERC meetings, and training as a condition of employment.
- Performs any other Public Safety duties that may be assigned from time to time.
TREC Manager
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2014 - 01.2020
- I update and maintain a Tribal Emergency Response Plan for the Twenty-Nine Palms Reservation, which meets Federal and State Requirements. I update procedures for handling of hazardous material on the reservation. Coordinate Environmental and Safety issues with the Tribal Environmental protection Agency (EPA) dealing with Federal Mandated Regulation and SARA title III requirement Conduct monthly safety inspections of all tribal property and buildings to make sure there are no issues regarding emergency preparedness. Oversee placement and supplies of medical first aid boxes and bags throughout the casino, Tribal Office, and Tribal Enterprises.
Safety Manager
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2016 - 01.2018
- I review all Public Safety Activity Reports (SAR) to identify and evaluate both employee and customer injuries for liability issues and determine specific training directed at the cause of the injury to prevent or reduce them from recurring, Coordinate and plan Quarterly Safety Meetings for Casino Enterprise personnel and Tribal members to keep them informed of chances and update with issues and training, Conduct Safety investigations regarding employee and customer injury at the request of the Enterprise Risk Manager.
Safety Officer
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2014 - 01.2018
- A safety officer monitors workplace activities to ensure that workers comply with company policies and government safety regulations. The duties of this job vary by employer, but safety officers typically have responsibilities pertaining to policy development, safety inspections, safety training and compliance with the federal Occupational Safety & Health Administration, commonly known as OSHA.
- Some safety officers, such as those in the construction industry, must have several years of field experience to qualify for this type of job.
- Developing and implementing safety policies helps employers reduce accident-related costs and prevent losses due to a decline in productivity. The safety officer determines what policies are needed and solicits input from managers and workers. Once a policy has been finalized, the safety officer alerts workers about the change and monitors compliance. He may also ask each employee to sign a statement acknowledging receipt of the information.
- Safety officers inspect interior and exterior work areas to determine if there are any safety hazards. During these inspections, a safety officer looks for broken equipment and damaged equipment, slip-and-fall hazards, and other potential hazards. The officer also observes workers to ensure that they are wearing required personal protective equipment and following company safety policies. In the construction industry, safety officers check the stability of scaffolding, ensure that workers use hard hats and protective footwear, and check to make sure employees operate construction equipment in a safe manner.
- When a workplace accident occurs, a safety officer conducts an investigation to determine why the accident happened. The officer may question witnesses, inspect the accident scene, and take pictures of any property damage. Once the officer determines the cause of the accident, he writes a report detailing the cause and provides recommendations that can help prevent future accidents.
- OSHA requires employers to provide training on dozens of safety topics. These include fire prevention plans, hazardous materials handling and machine guarding. Safety officers identify training needs, develop appropriate training programs, and deliver training to employees. They may also solicit feedback from workers and use that feedback to improve existing programs or create new ones.
Shift Manager for Public Safety
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2012 - 01.2018
- I act as a supervisor as needed on the Casino floor, Oversee Shift Schedules, Review Supervisor's reports, handle complaints/ investigations, complete annual evaluations for supervisors, review annual evaluations for officers, review corrective action notices, assist in writing Departmental Policies and Procedures and handle the daily Administrative and Operational duties of the Shift.
Public Safety / Dual Rate
Spotlight 29 Casino, Coachella, Ca
Coachella, Ca
01.2012 - 01.2013
- Adheres to all departmental and company policies and procedures regarding guest service standards.
- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).
- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.
- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.
- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.
- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.
- Attends all departmental, company, and safety/first aid training programs as scheduled.
- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.
- Check identification of all persons that appear to be under 21 years of age.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all company matters.
Security
Neil's Lounge, Indio, Ca
Indio, Ca
01.2010 - 01.2012
- Security guards work in a wide variety of environments, including public buildings, retail stores, and office buildings. Guards who serve as transportation security screeners work in air, sea, and rail terminals and other transportation facilities, and are employed by the federal government. Gaming surveillance officers do most of their work in casino observation rooms, using audio and video equipment. Most security guards spend considerable time on their feet, either assigned to a specific post or patrolling buildings and grounds. Some may sit for long hours behind a counter or in a guardhouse at the entrance to a gated facility or community. Some security guards provide surveillance around the clock by working shifts of eight hours or longer with rotating schedules. Guards who work during the day may have a great deal of contact with other employees and the public. Although the work can be routine, it can also be hazardous, particularly when an altercation occurs.
Correctional Corporal
Riverside County Sheriff, Indio, Ca
Indio, Ca
01.1989 - 01.2009
- Under supervision, maintain order and security of inmates within a detention facility, transport from the correctional facilities to and from court, medical facilities, other locations within and outside the County, supervise a crew of inmates in work projects throughout the County, and assist in the correction of antisocial attitudes and behavior. Specialty assignments include Transportation, Classification, Emergency Response Team, Jail Training Officer, Internal Affairs, Custody Alternative Supervision, Programs, Academy Recruit Training Officer, and many more.
Correctional Officer I & II
Riverside County Sheriff, Indio, Ca
Indio, Ca
01.1983 - 01.1989
- Works within the Sheriff’s jail system to control inmates by performing duties such as, Administer medication to inmates as prescribed by a physician, Control contraband through routine facility and inmate searches, Maintain security through key, door, tool and equipment control, Perform business and record keeping functions, Photograph inmates, take fingerprints, Prepare and distribute paperwork, route booking sheets, Prepare inmates for transport by applying restraint equipment and inspecting vehicles for safety, Receive inmates, process inmate correspondence and phone calls, Supervise inmates during meals and recreational activities.
Sheriff's Aide II
Riverside County Sheriff, Indio, Ca
Indio, Ca
01.1982 - 01.1983
- Sheriff’s Aide is distinguished from other classifications by its responsibility for performing specialize non-sworn support activities within the Sheriff’s Department dependent upon assignment. Incumbents will assist both sworn and non-sworn personnel and may be required to work any shift, weekends and holidays.
- Receives and delivers mail, deliveries, supplies, summons, civil and criminal complaints, notices, and/or other related items.
- Monitors departmental supplies and inventory; recommends replenishment of supplies and inventory.
- Maintains and accesses information from databases, files, and/or other related records; maintains detailed logs and records for statistical and reporting purposes.
- Stores, transports, and/or destroys property and/or evidence as assigned.
- Assists with day-to-day fleet maintenance; ensures vehicles and equipment are tracked, serviced and operational; orders and maintains fleet fuel supply and ensures fuel regulatory requirements are met.
- Oversees work release, community service and/or other special programs and participants; determines suitability of participants.
- Transport personnel, equipment, and supplies to designated sites.
- Assists sworn and non-sworn personnel; monitors inmate movement and activities within a detentions facility; monitors emergency alarm systems; operates communication systems; operates cell doors, security doors and sally ports; maintains key control; collects fees and processes related paperwork.
- Assists with the booking and processing of inmates; photographs inmates for identification purposes; rolls palm and fingerprints; provides information for requesting officers.
Evidence Technician
Riverside County Sheriff, Indio, Ca
Indio, Ca
01.1981 - 01.1982
- Duties is to support and assist police officers and other department personnel and to collect, photograph, preserve, process and document evidence at routine and complex crime scenes. Examples of duties include Attending Autopsies to Photograph and Collect Evidence.
Sheriff's Aide I & II
Riverside County Sheriff, Indio, Ca
Indio, Ca
07.1979 - 03.1981
- Supervised law enforcement operations and ensured compliance with state regulations.
- Led community outreach programs to foster positive relations between citizens and law enforcement.
Education
Ben Clark Training Center
Riverside, Ca01.2009
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Riverside Community College
Riverside, Ca01.1988
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College of the Desert
Palm Desert, Ca01.1984
H.S. Diploma - General Education
Indio High School
Indio, Ca01.1974
General Education
Wilson Middle School
Indio, Ca01.1971
General Education
Hoover Elementary
Indio, Ca01.1969
Skills
- Customer support
- Patience and tolerance
- Complaint handling
- Quality management experience
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Level I Reserve Training
- Module C Reserve Training
- 2012-2017 Emergency Management Institute, IS-1.a, IS- 5.a, IS-8.a, IS-15.b, IS-27, IS-75,IS-100.b, IS-102.c, IS-106.16,IS-200.b, IS-230.b, IS-235.b, IS_240.a, IS-244.b, IS-245.a, IS-288.a, IS-300, IS-301, IS-317, IS400, IS-547.a, IS-552, IS-632.a, IS-700.a, IS-701.a, IS-702.a,IS-703.a, IS-706, IS-800.b, IS-906, IS-2900
- 2012-2020 Other Classes Atc-20, Awr-118-5, Awr -160, Awr-213, Awr-232, Awr-302, Awr-326 E10-14, E-74, E-451, E-452, E-453, E-454 G-197, G-191, G-318, G606, G-197 Lo-552, L-580, L-581, L-582 Mgt 310, Mgt-314, Mgt-315, Mgt-347, Mgt 414, Mgt-452, Mgt-905, P-154, Per-220, Per-232, Per-233, Per-264, Per-265, Per-313
- 2014 CERT Training
- 2017 National Seminars Training 30-hours California OSHA Compliance Course OSHA Record-Keeping Compliance
- 2017 Cal OES Terrorism-1, II, III
- 2018 California State University Dominguez Hills/ OSHA Training Institute Education OSHA 511, OSHA 521, OSHA 2225, OSHA 2264, OSHA 5119, OSX 915
- 2018 Advanced Safety Health Certificate
Languages
English
Full Professional
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Road Trips
Timeline
Merchandising Service Associate
Cardiff Limousine & Transportation
01.2021 - 01.2021
Tribal Emergency Response/Safety Manager
Spotlight 29 Casino, Coachella, Ca
01.2018 - 01.2020
Safety Manager
Spotlight 29 Casino, Coachella, Ca
01.2016 - 01.2018
TREC Manager
Spotlight 29 Casino, Coachella, Ca
01.2014 - 01.2020
Safety Officer
Spotlight 29 Casino, Coachella, Ca
01.2014 - 01.2018
Shift Manager for Public Safety
Spotlight 29 Casino, Coachella, Ca
01.2012 - 01.2018
Public Safety / Dual Rate
Spotlight 29 Casino, Coachella, Ca
01.2012 - 01.2013
Security
Neil's Lounge, Indio, Ca
01.2010 - 01.2012
Correctional Corporal
Riverside County Sheriff, Indio, Ca
01.1989 - 01.2009
Correctional Officer I & II
Riverside County Sheriff, Indio, Ca
01.1983 - 01.1989
Sheriff's Aide II
Riverside County Sheriff, Indio, Ca
01.1982 - 01.1983
Evidence Technician
Riverside County Sheriff, Indio, Ca
01.1981 - 01.1982
Sheriff's Aide I & II
Riverside County Sheriff, Indio, Ca
07.1979 - 03.1981
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Riverside Community College
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College of the Desert
H.S. Diploma - General Education
Indio High School
General Education
Wilson Middle School
General Education
Hoover Elementary
Ben Clark Training Center
SUMMARY OF QUALIFICATIONS
- Law Enforcement
- Customer Service
- CDL
- Tribal Emergency Response/Safety Manager, Shift Manager Public Safety
- TERC Manager, OSHA Classes
- Hardworking, self-motivated individual with proven record of responsibility and time management skills. Established reputation for reliable and efficient service; consistently meet deadlines.
- Apply sound judgment to identify and resolve problems. Capable hands-on worker in installation or repair of equipment. Mechanically inclined, meticulous, and patient.
- Strong in assuming responsibilities and providing leadership. Able to motivate others to achieve goals. Excel as a team player. Exceptional interpersonal aptitude; readily establish rapport with people from diverse backgrounds and at all professional levels.
- Service-oriented driver with distinguished safety record. Dedicated employee with strong work ethic and noteworthy attendance record. Detail-oriented in all aspects of material handling and inventory control.
- Excellent organizational skills; able to learn new skills rapidly; flexible to changing priorities. Capably follow orders to complete assignments. Train co-workers.
- Achieved awards for consistently providing superior customer service.
Duties Relating to the Position of OSHA
- 1. To reduce workplace hazards and to implement new safety and health programs or improve existing ones.
- 2. Provide research in occupational safety and health to develop innovative ways of dealing with occupational safety and health problems.
- 3. Establish separate but dependent responsibilities and rights for employers and employees for the achievement of better safety and health conditions.
- 4. Maintain reporting and record keeping system to monitor job related injuries and illness.
- 5. Establish training programs to increase the number and competence of occupational safety and health personnel.
- 6. Develop mandatory job safety and health standards and enforce them effectively.
- 7. Provide for the development, analysis, evaluation and approval of state/federal occupational safety and health programs.
- 8. Conduct Facilities, Kitchen, Tribal Property and General Inspection