Summary
Overview
Work History
Education
Skills
Certified Personal Trainer/Nutritionist
Timeline
Server

Courtney Glotzbach

New Albany,IN

Summary

Recent graduate with foundational knowledge in business, entrepreneurship, and exercise science/nutrition, I find myself well versed in many worlds. Years of playing volleyball at a high level has taught me the importance of hard work and perseverance through any situation. After being faced with many hardships in my time as an athlete, I have learned to work through challenges even when they feel impossible. I am known as someone who demonstrates strong teamwork, problem-solving, and time-management skills. I see myself as fully prepared to start a career and make meaningful contributions with commitment and drive.

Overview

2
2
years of professional experience

Work History

Server

Captain's Quarters Riverside Grill
05.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with TOAST system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Retail Worker

Lululemon Athletica
01.2024 - 05.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Food Runner

Captain's Quarters Riverside Grill
05.2022 - 06.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Education

Bachelor of Arts - Exercise Science And Nutrition/Entrepreneurship

Florida Gulf Coast University
Fort Myers, FL
08.2024

Skills

Strong Work Ethic

Exceptional customer service

Guest Engagement

Attention to Detail

Sales Techniques

Performance Improvement

Professional Appearance

Product Knowledge Expertise

System Operation

Inventory Tracking

Retail transactions processing

Goal-Driven

Certified Personal Trainer/Nutritionist

In the spring of 2024, while in 18 hours of classes, working at lululemon, and working in the athletic office of FGCU, I earned my personal training and nutrition certification. In my years of being an athlete I found an extreme passion for the way the body works and functions. I was always challenged with many career-altering injuries while playing, so finding a way to manage them through diet and the correct form of exercise was something that I was forced to do, but ended up loving. This passion lead to the desire to want to share my knowledge and train people from all walks of life on the importance of nutrition and exercise in our daily lives. 

Timeline

Retail Worker

Lululemon Athletica
01.2024 - 05.2024

Server

Captain's Quarters Riverside Grill
05.2023 - Current

Food Runner

Captain's Quarters Riverside Grill
05.2022 - 06.2022

Bachelor of Arts - Exercise Science And Nutrition/Entrepreneurship

Florida Gulf Coast University
Courtney Glotzbach