Courtney Greenwaldt
Dilworth,MN
Summary
I am a friendly energetic person looking for a new career experience. I have a lot of experience working with people on many levels. I have great phone and people skills. I am seeking new gainful and satisfying employment, something new and challenging.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sanford Pharmacy, Retail
Fargo, ND
11.2022 - Current
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Certified Pharmacy Technician
Sanford Health, Roger Maris
Fargo, ND
12.2018 - 11.2022
- Prepared medications using pharmacy software for accurate dosage calculations.
- Utilized barcode scanning technology to verify medication accuracy and prevent errors.
- Dispensed medications to patients following prescriptions, ensuring correct labeling and instructions.
- Collaborated with healthcare providers to clarify prescription details and ensure patient safety.
- Counted, measured, and compounded medications following standard procedures. Including sterile and hazardous compounding.
Senior Certified Pharmacy Technician
Walgreens
Moorhead, MN
02.2010 - 12.2018
- Customer Service, High volume phone calls, data entry, insurance processing, problem solving, sales and till, filling orders, deliveries, ordering and receiving
Office Assistant
Northern Lights Council
Fargo, ND
05.2017 - 01.2018
- Filing, data entry, auditing, creating material for events, answering phone, mass mailings
Sales Associate
Fargo Scout Shop
Fargo, ND
09.2016 - 12.2017
- Customer service, sales, phone reception, order processing, filling orders, ordering and receiving, data entry, inventory management and all other duties as assigned
Certified Pharmacy Technician
Thrifty White Drug
Fargo, ND
08.2007 - 02.2010
- Data Entry, filling med carts for Nursing facilities, phone, customer service, delivers
Certified Nursing Assistant
Golden Living Center
Moorhead, MN
07.2003 - 10.2007
- Direct care of residents, direct assistance to all activities of daily living and other needs
Education
Pharmacy Technician -
NDSCS
01.2009
Associate of Applied Science - Nursing/Allied Health Care
NDSCS
01.2002
General Studies -
Moorhead Tech
01.2000
Skills
- Telecommunication Skills
- Adaptive Team Player
- Data Entry
- Customer Service Oriented
- Pleasant Demeanor
- Excellent Communication Skills
- Confidentiality and HIPAA
- Insurance verification
- Interpreting and processing medication orders
- Insurance billing
- Continuing education
- Sterile product preparation
- Patient confidentiality
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy. Minnesota and North Dakota
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Technician
Sanford Pharmacy, Retail
11.2022 - Current
Certified Pharmacy Technician
Sanford Health, Roger Maris
12.2018 - 11.2022
Office Assistant
Northern Lights Council
05.2017 - 01.2018
Sales Associate
Fargo Scout Shop
09.2016 - 12.2017
Senior Certified Pharmacy Technician
Walgreens
02.2010 - 12.2018
Certified Pharmacy Technician
Thrifty White Drug
08.2007 - 02.2010
Certified Nursing Assistant
Golden Living Center
07.2003 - 10.2007
Associate of Applied Science - Nursing/Allied Health Care
NDSCS
General Studies -
Moorhead Tech
Pharmacy Technician -
NDSCS