Courtney Greenwaldt
Dilworth,MN
Summary
I am a friendly energetic person looking for a new career experience. I have a lot of experience working with people on many levels. I have great phone and people skills. I am seeking new gainful and satisfying employment, something new and challenging.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sanford Pharmacy, Retail
11.2022 - Current
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Certified Pharmacy Technician
Sanford Health, Roger Maris
12.2018 - 11.2022
- Prepared medications using pharmacy software for accurate dosage calculations.
- Utilized barcode scanning technology to verify medication accuracy and prevent errors.
- Dispensed medications to patients following prescriptions, ensuring correct labeling and instructions.
- Collaborated with healthcare providers to clarify prescription details and ensure patient safety.
- Counted, measured, and compounded medications following standard procedures. Including sterile and hazardous compounding.
Senior Certified Pharmacy Technician
Walgreens
02.2010 - 12.2018
- Customer Service, High volume phone calls, data entry, insurance processing, problem solving, sales and till, filling orders, deliveries, ordering and receiving
Office Assistant
Northern Lights Council
05.2017 - 01.2018
- Filing, data entry, auditing, creating material for events, answering phone, mass mailings
Sales Associate
Fargo Scout Shop
09.2016 - 12.2017
- Customer service, sales, phone reception, order processing, filling orders, ordering and receiving, data entry, inventory management and all other duties as assigned
Certified Pharmacy Technician
Thrifty White Drug
08.2007 - 02.2010
- Data Entry, filling med carts for Nursing facilities, phone, customer service, delivers
Certified Nursing Assistant
Golden Living Center
07.2003 - 10.2007
- Direct care of residents, direct assistance to all activities of daily living and other needs
Education
Pharmacy Technician -
NDSCS
01.2009
Associate of Applied Science - Nursing/Allied Health Care
NDSCS
01.2002
General Studies -
Moorhead Tech
01.2000
Skills
- Telecommunication Skills
- Adaptive Team Player
- Data Entry
- Customer Service Oriented
- Pleasant Demeanor
- Excellent Communication Skills
- Confidentiality and HIPAA
- Insurance verification
- Interpreting and processing medication orders
- Insurance billing
- Continuing education
- Sterile product preparation
- Patient confidentiality
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy. Minnesota and North Dakota
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Technician
Sanford Pharmacy, Retail
11.2022 - Current
Certified Pharmacy Technician
Sanford Health, Roger Maris
12.2018 - 11.2022
Office Assistant
Northern Lights Council
05.2017 - 01.2018
Sales Associate
Fargo Scout Shop
09.2016 - 12.2017
Senior Certified Pharmacy Technician
Walgreens
02.2010 - 12.2018
Certified Pharmacy Technician
Thrifty White Drug
08.2007 - 02.2010
Certified Nursing Assistant
Golden Living Center
07.2003 - 10.2007
Associate of Applied Science - Nursing/Allied Health Care
NDSCS
General Studies -
Moorhead Tech
Pharmacy Technician -
NDSCS
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