Courtney Hart

Store Manager at Sunglass Hut with a proven ability to increase revenue by over 61% through effective sales strategies and superior customer service. Expertise in data analytics and team leadership, driving compliance and enhancing client satisfaction. Extensive experience in retail operations, sales team leadership, and profitability strategies. Proficient in task prioritization and achieving performance goals while managing and developing a team of associates and assistant managers.

• EssilorLuxottica OneSight Captain - Led fundraising and vision care access campaigns impacting 1500+ children in 2025.
• Ray-Ban Meta AI Glasses Champion - Passionate about purpose-driven tech and its ability to support public safety.

• Drove +50% Revenue Growth year-over-year at Sunglass Hut's top-performing airport location by increasing annual revenue by implementing goal-oriented sales coaching, consultative techniques, and conversion-focused strategies.
• Processed and closed over 120 auto loan verifications weekly at Carvana, maintaining 100% compliance while coordinating approvals across multiple lenders under tight SLAs.
• Thrived in fast-paced, high-volume retail and fintech environments where urgency, adaptability, and rapid decision making were crucial to exceeding daily and weekly performance goals.
• Used Salesforce, DealerTrack, and RouteOne to manage pipeline activity, flag high-risk leads, track deal progress, and improve customer engagement across diverse accounts.
• Familiar with outbound contact and managed inbound follow-ups with a competitive target driven mindset.
• Partnered with visual, compliance, and field training teams to lead multiple store launches, resets, and operational improvements across the Arizona market.

• Outstanding Performance - Q1 2024
• Key Cultural Indicator (KCI) Award - DRIVE - FY24