Courtney Hopkins
Bethalto,IL
Summary
Dynamic Pharmacy Operations Manager with extensive experience at Walgreens, excelling in medication dispensing and workflow optimization. Proven track record in enhancing operational efficiency and ensuring patient safety through effective communication and training. Skilled in pharmacy automation and inventory control, fostering a collaborative environment that prioritizes patient advocacy and compliance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
09.1996 - Current
- Assisted in managing pharmacy inventory and ensuring compliance with safety regulations.
- Supported daily operations through effective communication with healthcare professionals and patients.
- Learned pharmaceutical software systems for prescription processing and inventory management.
- Adapted to new protocols quickly, contributing to streamlined workflow in pharmacy operations.
- Collaborated with team members to maintain accurate records of medication dispensing activities.
Education
East Alton Wood River High School
Wood River, ILSkills
- Medication dispensing
- Workflow optimization
- Pharmacy automation
- Direct patient care
- Training and mentoring
- Operations management
- Insurance billing
- Staff training
- Inventory control
- Drug inventory management
- Inventory and restocking
- Pharmacy operations management
- Budget administration
- Immunizations
- Medication ordering
- Customer service
- Multitasking
- Organizational skills
- Verbal and written communication
- Medical terminology
- Employee recruitment and hiring
- Schedule management
- Employee performance evaluations
- Staff management
Certification
PTCB
Immunizations
Pharmacy Technician license in Illinois
Timeline
Pharmacy Operations Manager
Walgreens
09.1996 - Current
East Alton Wood River High School
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