Courtney Howard
Fairborn,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Salesman
J&H Car Sales
Fairborn
01.2020 - Current
- Assist customers in selecting vehicles, achieving monthly sales targets through effective negotiation
- Maintain detailed knowledge of inventory, contributing to an increase in sales revenue
- Develop strong customer relationships, ensuring high satisfaction and repeat business
- Analyze market trends to adjust sales strategies, resulting in measurable growth
- Collaborate with finance teams to facilitate smooth transactions, enhancing overall customer experience
Billing Specialist
Dayton Pain & Injury
Dayton, Ohio
08.2022 - 06.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Maintained accurate records of collections.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
Customer Service
Elite Sales
Dayton, Ohio
04.2018 - 01.2021
- Resolved customer inquiries, enhancing satisfaction
- Handled complaints, reducing escalations cases and improving service quality
- Trained new team members, ensuring consistent service standards and team cohesion
- Implemented feedback mechanism, driving continuous improvement and better client relations
Education
High school or equivalent -
Fairborn Highschool
Fairborn01.2010
Skills
- Time management
- Problem Solving
- Teamwork
- Customer Satisfactory
- Inventory Management
- Data Entry
- Office Administration
- File Maintenance
Timeline
Billing Specialist
Dayton Pain & Injury
08.2022 - 06.2024
Salesman
J&H Car Sales
01.2020 - Current
Customer Service
Elite Sales
04.2018 - 01.2021
High school or equivalent -
Fairborn Highschool
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