Courtney Izzo
Summary
- I was enrolled in dance for 12 years of dance which included ballet, jazz, tap, lyrical and contemporary along with 2 years of being on the CMC Dance competition team in addition to dancing on the CNS Dance team, winning many awards and trophies.
- I volunteered at loretto nursing home through my OCM Boces program throughout High School.
- some characteristics about me are, i am responsible, courteous, determined and confident..
Overview
4
4
years of professional experience
Work History
Cashier
Hobby Lobby
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Hawaiian Holiday Tanning Salon
02.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on health and safety of tanning facilities and procedures.
- Informed and demonstrated how to use tanning equipment to new clients.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
Assistant Toddler Teacher
Learn As You Grow
07.2022 - 02.2023
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
- Facilitated imaginative play experiences by providing a wide variety of materials and resources for children to explore independently or collaboratively as a group.
- Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
- Contributed to a positive classroom culture by modeling respect, empathy, cooperation, and kindness toward all children at all times.
- Enhanced toddler learning by incorporating age-appropriate activities and sensory play into daily curriculum.
- Empowered young learners by guiding them towards independence in self-help tasks such as dressing themselves or cleaning up after snack time.
- Continually reflected on personal teaching practices, seeking feedback from colleagues and supervisors to identify areas for improvement or growth in order to better serve the needs of young learners.
Team Member
Burger King
10.2020 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
No Degree - Cosmetology
OCM Boces Adult Education
110 Elwood Davis Dr, Liverpool NY05.2024
High School Diploma -
Cicero-North Syracuse High School
Cicero, NY06.2022
No Degree - Health Occupations
OCM Boces
6820 Thompson Rd Syracuse, NY06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Communication skills
- Organization skills
Hobbies
I enjoy:
- Spending time with family, friends and pets
- Hiking
- shopping
- Boating
- Doing hair and lashes
- Baking
Hobbies
I enjoy:
- spending time with family, friends and pets,
- Hiking
- Boating
- Shopping
- Doing hair and lashes
- Baking
Timeline
Cashier
Hobby Lobby
08.2023 - Current
Sales Associate
Hawaiian Holiday Tanning Salon
02.2023 - 08.2023
Assistant Toddler Teacher
Learn As You Grow
07.2022 - 02.2023
Team Member
Burger King
10.2020 - 06.2022
No Degree - Cosmetology
OCM Boces Adult Education
High School Diploma -
Cicero-North Syracuse High School
No Degree - Health Occupations
OCM Boces