Courtney Jeffcoat
New Port Richey,FL
Summary
Managed confidential information and reviewed medical billing and records, ensuring HIPAA compliance and data accuracy in fast-paced legal and administrative environments.
Overview
20
20
years of professional experience
Work History
Pre-Suit Litigation Specialist
Ged Lawyers
Clearwater, FL
08.2012 - 10.2025
- Maintain detailed administrative and procedural processes to improve accuracy and efficiency.
- Verify patient and claimant information in internal systems to ensure timely and accurate recordkeeping.
- Record and file patient data, medical records, and billing documentation.
- Apply extensive knowledge of HIPAA privacy and security regulations when handling confidential information.
- Review remittance codes from EOBs with a high standard of accuracy.
- Manage high-volume PIP litigation files from initial suit through resolution. Review medical records, billing, and claim details to assess exposure and guide case strategy. Filed PIP demands on behalf of providers. Identify fraud indicators, ensure compliance with state PIP regulations.
- Redact confidential information from legal documents on a case-by-case basis.
- Filing PIP demands
- PIP litigation
- Medical billing review
- Case evaluation
- Fraud detection
- Attorney coordination
- Compliance
- High-volume caseload management
Processor
Personnel One
Clearwater, FL
08.2011 - 08.2012
- Completed a one-year assignment resulting in a permanent offer with Ged Lawyers.
- Handled and processed confidential patient information with strict attention to HIPAA guidelines.
- Opened new matters in Client Profiles and ensured accurate data entry.
- Used Adobe Pro 9 to redact confidential information.
- Trained new employees on office equipment and job responsibilities.
Stay-at-Home Mom
St. Petersburg, FL
09.2006 - 08.2011
- Organized daily educational, developmental, and social activities for children.
- Encouraged understanding, communication, and emotional growth.
- Prepared healthy meals and maintained a structured household routine.
- Handled errands including mail, grocery shopping, and bill management.
Receptionist
Seminole Funding, Inc.
09.2005 - 03.2006
- Managed the receptionist area, greeting visitors and responding to telephone and in-person inquiries.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes, and handled all incoming and outgoing correspondence.
- Typed documents and compiled information for meetings.
Education
High School Diploma -
Mulberry High School
Mulberry, FL05.2004
Skills
Processed claims and assisted in medical billing tasks to support timely reimbursements Collaborated with healthcare providers to resolve billing discrepancies and improve accuracy Supported team efforts in maintaining compliance with industry regulations
Ensured adherence to HIPAA regulations and standards for patient privacy and data security
Ensured data entry accuracy through meticulous verification and validation processes
Supported quality assurance processes by conducting thorough proofreading of documents Assisted teams in identifying and correcting errors to enhance overall content accuracy Contributed to maintaining high standards of quality in deliverables
Facilitated comprehensive administrative support to enhance operational efficiency
Assisted in onboarding new employees through structured training sessions Supported team members in skill development by providing resources and guidance Facilitated workshops to enhance knowledge and performance
Conducted comprehensive reviews of medical records to ensure accuracy and compliance
Assisted teams in managing multiple tasks simultaneously Adapted to changing priorities and requirements effectively Supported colleagues in achieving project goals through flexible approaches
Demonstrated exceptional communication skills to facilitate effective collaboration
Facilitated demand generation and conducted thorough reviews of pip suits for medical providers
Timeline
Pre-Suit Litigation Specialist
Ged Lawyers
08.2012 - 10.2025
Processor
Personnel One
08.2011 - 08.2012
Stay-at-Home Mom
09.2006 - 08.2011
Receptionist
Seminole Funding, Inc.
09.2005 - 03.2006
High School Diploma -
Mulberry High School