Courtney Johnson
Owensboro,KY
Summary
I am a highly motivated and proficient office administrator with over 10 years of experience. At Johnson Dental Arts, I was responsible for scheduling patients, verifying dental coverage, submitting insurance claims, ordering dental supplies, accounts receivable and accounts payable, processing biweekly payroll and quarterly payroll returns, along with any other necessary duties. I am a dependable, detail-oriented team player with strong organizational skills. I bring a strong work ethic and genuine commitment to improving the well-being of others.
Overview
11
11
years of professional experience
Work History
Dental Office Manager
Johnson Dental Arts
02.2014 - 08.2024
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
Education
Associate of Arts -
Owensboro Community And Technical College
Owensboro, KYSkills
- Dental software proficiency
- Insurance Billing
- Inventory Management
- Budget Administration
- Excellent Communication
- Human Resources Management
- HIPAA Compliance
- Scheduling and Coordinating
- Dental Office Management
- Infection Control
Timeline
Dental Office Manager
Johnson Dental Arts
02.2014 - 08.2024
Associate of Arts -
Owensboro Community And Technical College
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