Courtney Jones
Houston,TX
Summary
Seeking an entry level customer service position where my strong written and verbal communication skills are well utilized.
Professional retail worker with hands-on experience in managing transactions, overseeing team performance, and ensuring optimal customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in cash handling, inventory management, and conflict resolution. Known for reliability and results-driven approach.
Overview
6
6
years of professional experience
Work History
Lead Cashier
San Jacinto College
09.2021 - Current
- Operates a register and handles cash and credit card transactions
- Greet and assists customers while anticipating their needs
- Count, organize, and balance cash drawer
- Fill out the cashier slip and make deposits
- Adheres to cash handling policies and procedures
- Ensures security of company assets, training of all new cashiers.
- Maintains excellent customer service and positive attitude towards guests, customers, co-workers, etc
- Other duties and tasks as assigned by manager.
Key Holder
Hallmark
02.2020 - Current
- Greeted customers with smile and provided hospitality
- Communicated with team members and customers in a professional and courteous manner.
Education
Associate in Arts (A.A.) - Culinary Art, Pastry Chef
San Jacinto College
Houston, TX12.2025
High School Diploma - undefined
KIPP SUNNYSIDE HIGH SCHOOL
Houston, TX06.2021
Skills
- Problem-solving
- Point of sale system
- Customer service
- Training and coaching
- Training and mentoring
- Customer assistance
- Point of sale operation
Timeline
Lead Cashier
San Jacinto College
09.2021 - Current
Key Holder
Hallmark
02.2020 - Current
High School Diploma - undefined
KIPP SUNNYSIDE HIGH SCHOOL
Associate in Arts (A.A.) - Culinary Art, Pastry Chef
San Jacinto College