Summary
Overview
Work History
Education
Skills
Certification
Nonprofit and Community Outreach Roles
Timeline
Hi, I’m

Elizabeth Violet Rochyby

Mckinleyville,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

20
years of professional experience
1
Certification

Work History

Eureka Natural Foods

Lead Cashier
03.2022 - Current

Job overview

  • Responsible for supervising cashiers, ensuring customer service is of the highest standard, and providing guidance and training to cashiers
  • Other tasks include processing returns, answer multi-line phones, ensure breaks are conducted on time for other cashiers, creating new member accounts, assisting freight, CRV processing, and cleaning store

Moon and Stars Farm Inc.

Secretary/Treasurer
03.2015 - 01.2023

Job overview

  • Implemented and administered office procedures to increase efficiency, quality, and organization
  • Handled payroll bookkeeping, filing, and other administrative assistant duties
  • Maintained corporate and personal correspondence, word processing and report generating, and appointment scheduling

Trinity Yoga

Yoga Instructor/Owner
04.2015 - 02.2021

Job overview

  • Company Overview: Owner of Trinity Yoga, Humboldt, California
  • Safely taught group yoga classes for up to thirteen students with concise instruction and hands-on guidance
  • Managed clients on Mind Body software, maintained social media content for the yoga studio, created group events, and kept finances for the business
  • Owner of Trinity Yoga, Humboldt, California

Riversong Natural Foods

Cashier
06.2007 - 01.2015

Job overview

  • Assisted in organizing and stocking shelves
  • Customer service and cash handling

Chandkirti Buddhist Retreat Center

Kitchen Manager/Volunteer Coordinator
01.2005 - 05.2007

Job overview

  • Executed all essential kitchen functions, maintaining equipment, ordering, food safety, menu planning, managed budget, and supervised volunteers in the kitchen

Black Barn Bistro

Head Waitstaff
11.2005 - 02.2007

Job overview

  • Worked closely with Maître d ‘ to create a relaxing and enjoyable dining experience for lunch
  • Catering weddings on Saturday evenings in the summer, with a very short turnaround

Education

WOODLAN JR. SR. HIGH SCHOOL
Woodburn, IN

High School Diploma

COLLEGE OF THE REDWOODS
Eureka, CA

Associate of Science from Business Administration
06-2025

University Overview

Currently enrolled

  • Honoree of National Society of Leadership and Success
  • Dean's List Fall 2023
  • Dean's List Spring 2023
  • Dean's List Fall 2022


CAL POLY HUMBOLDT
Arcata, CA

No Degree from Business Accountancy
06-2027

Skills

  • Customer service focus
  • Strong Organization
  • Microsoft Office expertise
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Relationship Building
  • Multitasking Abilities

Certification

  • Two Hundred Hour Yoga Certification, White Lotus Retreat Center, Santa Barbara, CA
  • Two Hundred Hour Thai Yoga Massage Training, White Lotus Retreat Center, Santa Barbara, CA
  • Rudolf Steiner Young Education Training, Tauruna, Havelock North, New Zealand
  • Permaculture Design Certification, Takaka, New Zealand

Nonprofit and Community Outreach Roles

  • Chair of Fundraising, Creekside Arts and Education, 01/18, 12/21, Planned significant fundraising events, Managed groups of volunteers, Kept detailed records of volunteer hours, Worked closely with the treasurer, Created website and social media pages, Setup digital banking and fundraising capabilities, Maintained corporate binder and prepared monthly reports
  • Site Council Member, Burnt Ranch School, 01/14, 12/18, Provided feedback on behalf of community members, Voiced concerns of families of students, Provided direct support to teachers

Timeline

Lead Cashier

Eureka Natural Foods
03.2022 - Current

Yoga Instructor/Owner

Trinity Yoga
04.2015 - 02.2021

Secretary/Treasurer

Moon and Stars Farm Inc.
03.2015 - 01.2023

Cashier

Riversong Natural Foods
06.2007 - 01.2015

Head Waitstaff

Black Barn Bistro
11.2005 - 02.2007

Kitchen Manager/Volunteer Coordinator

Chandkirti Buddhist Retreat Center
01.2005 - 05.2007
  • Two Hundred Hour Yoga Certification, White Lotus Retreat Center, Santa Barbara, CA
  • Two Hundred Hour Thai Yoga Massage Training, White Lotus Retreat Center, Santa Barbara, CA
  • Rudolf Steiner Young Education Training, Tauruna, Havelock North, New Zealand
  • Permaculture Design Certification, Takaka, New Zealand

WOODLAN JR. SR. HIGH SCHOOL

High School Diploma

COLLEGE OF THE REDWOODS

Associate of Science from Business Administration

CAL POLY HUMBOLDT

No Degree from Business Accountancy
Elizabeth Violet Rochyby