Courtney Kendall
Port Saint Lucie,FL
Overview
13
13
years of professional experience
Work History
INSTRUCTOR
Indian River State College
11.2024 - Current
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Optimized learning plans based on student performance and feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Improved student performance by defining clear goals and communicating performance metrics.
- Oversaw curriculum development and implementation in alignment with best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Adapted teaching methods and materials to meet students' varying needs.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Developed and implemented classroom routines to address varying student needs.
- Fostered student curiosity and interest through creative hands-on activities.
FINANCIAL ADMINISTRATOR
The Crossing Community Church
03.2020 - 03.2024
- Assisted with the preparation of budget forecasts and projections
- Conducted regular audits of accounts payable and receivable records
- Reviewed payroll information and prepared weekly payroll checks
- Researched tax regulations and laws in order to comply with filing requirements
- Reconciled accounts on a monthly basis ensuring accuracy of data entered into system
- Identified discrepancies in financial reports and resolved errors quickly
COSMETOLOGY INSTRUCTOR
Synergy Christian Academy
10.2018 - 03.2020
- Utilized various teaching methods such as lectures, demonstrations, role playing and simulations
- Developed and implemented curriculum to teach students the fundamentals of hair, skin, and nail care
- Assisted students with career planning and job searches after graduation
- Conducted classroom assessments on a regular basis to monitor student progress
- Attended professional development seminars on a regular basis in order to stay abreast of new trends in cosmetology instruction
- Provided one-on-one guidance to students in order to assist them in mastering techniques
- Observed student performances during practical exams conducted by the state board of cosmetology examiners
- Created lesson plans that incorporated hands-on activities to help enhance student learning experience
- Collaborated with colleagues to create innovative projects that promoted teamwork among students
- Demonstrated proper use of tools and equipment during lab sessions
- Integrated technology into the classroom by utilizing online resources such as video tutorials and interactive websites
- Participated in recruitment efforts by attending college fairs and speaking at high school career days
- Organized field trips for students to visit salons and spas in order to observe professionals at work
LEAD ESTHETICIAN AND SALON MANAGER
Relentless Salon and Spa
03.2015 - 10.2018
- Monitored salon supplies and equipment, ordering new stock as needed
- Conducted regular meetings with staff members to address any issues or concerns related to job duties or workplace dynamics
- Demonstrated knowledge of salon services, products and industry trends to ensure customer satisfaction
- Maintained a clean and organized work environment for staff and customers
- Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service
- Addressed and resolved client complaints to optimize salon services and employee behavior
- Ensured compliance with all local health codes, safety regulations and company policies and procedures
- Recruited, trained and mentored new employees while developing individual career paths within the company
- Achieved excellent customer service by delivering pleasant salon experiences to customers
- Utilized social media platforms such as Facebook and Instagram to promote the salon's services and specials
LEAD ESTHETICIAN
Skin Serenity Salon and Spa
01.2012 - 03.2015
- Developed relationships with vendors to ensure quality products were purchased at competitive prices
- Adhered to safety protocols when performing treatments for clients
- Demonstrated strong customer service skills, ensuring all clients received the highest level of satisfaction
- Coordinated with other departments within the organization regarding promotions and special events
- Conducted product demonstrations for customers interested in purchasing skincare products from the spa
- Assisted in training new employees on proper techniques for providing esthetic services
- Performed advanced esthetic treatments including chemical peels, dermaplaning and LED light therapy
- Ensured compliance with all local health codes and regulations related to esthetics
- Provided expert skin care services such as facials, waxing, and microdermabrasion to clients
- Maintained an accurate record of sales transactions using point-of-sale software systems
- Recommended and sold retail products to clients
Education
Certification - Cosmetology And Barbering
Indian River State College
Ft. Pierce, FL01-2011
Associate of Arts - Business
Indian River State College
Ft. Pierce, FL06-2006
Skills
- Dermalogica
- PCA Skincare
- Eminence
- Proficient in eyebrow and lash tinting
- Microdermabrasion treatments
- Chemical facial peels
- LED light therapy
- Advanced facials specialist
- Body hair removal
- Skin analysis
- Relaxation techniques
- Aromatherapy
- Client consultation
- Organization and time management
- Supervision and leadership
- Client Education
- Client Retention
- Mind and Body Software
- Vagaro Software
- Meevo Software
Timeline
INSTRUCTOR
Indian River State College
11.2024 - Current
FINANCIAL ADMINISTRATOR
The Crossing Community Church
03.2020 - 03.2024
COSMETOLOGY INSTRUCTOR
Synergy Christian Academy
10.2018 - 03.2020
LEAD ESTHETICIAN AND SALON MANAGER
Relentless Salon and Spa
03.2015 - 10.2018
LEAD ESTHETICIAN
Skin Serenity Salon and Spa
01.2012 - 03.2015
Certification - Cosmetology And Barbering
Indian River State College
Associate of Arts - Business
Indian River State College
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