Summary
Overview
Work History
Education
Skills
Timeline
Generic
Courtney Kerans

Courtney Kerans

7326 West St Hwy 248,MO

Summary

Dynamic salon owner with a proven track record in enhancing customer retention through exceptional service and strategic marketing. Skilled in employee training and business management, I ensured compliance with health and safety regulations while fostering a welcoming environment. Successfully increased client satisfaction and loyalty at my self-operated salon.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Salon Owner/Operator

Self Employed
03.2011 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.

Education

Cosmetologist - Cosmetology

Academy of Hair Design
Springfield, MO
03.2011

High School Diploma -

Bowling’s Academy
Crane, MO
12.2009

Skills

  • Employee training
  • Staff management
  • Salon marketing
  • Health and safety
  • Appointment scheduling
  • Hygiene standards
  • Customer service
  • Business management
  • Scheduling
  • Customer service management
  • Decision-making
  • Hiring and onboarding
  • Policy development and enforcement
  • Inventory control
  • Goal setting
  • Employee development
  • Supplier monitoring
  • Inventory tracking and management
  • Strategic planning

Timeline

Salon Owner/Operator

Self Employed
03.2011 - Current

Cosmetologist - Cosmetology

Academy of Hair Design

High School Diploma -

Bowling’s Academy