Courtney Khal
Henderson,NV
Summary
Knowledgeable Case Manager experienced in coordinating care for vulnerable individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Success working with individuals experiencing acute mental health crises, homelessness, and community reintegration.
Overview
9
9
years of professional experience
Work History
Case Manager
Seven Hills Behavioral Health Hospital
01.2021 - Current
- Identify the needs of patients in acute mental health crises to prepare them for a safe discharge
- Utilizing resources including housing, therapy, psychiatry, and various other resources to support patients reintegrating into the community post hospitalization
- Coordinate discharges to facilities with varying levels of care including residential rehabilitation, memory care, assisted living facilities
- Verbally de-escalate patients during acute mental health crises
- Collaborate with doctors, nurses, therapists and other case managers to provide well-rounded care and support to patients
- Communicate effectively with patients and their families/support systems to ensure safe discharge plan
- Establish and maintain meaningful connections with various patient populations including: geriatric, adolescent, patients seeking detox from substance use, and patients experiencing acute mental health crises
Mental Health Technician
Seven Hills Behavioral Health Hospital
01.2020 - 01.2021
- Ensured the safety of patients by performing observational Q’s, body and belonging searches, and environmental rounds
- Verbally de-escalated patients during acute mental health crises
- Collaborated closely with nursing department to ensure health and safety of patients
- Facilitated goal-oriented group discussions with patients
Registered Behavior Technician
Southwest Autism & Behavioral Solutions
01.2019 - 01.2020
- Worked with students diagnosed with Autism Spectrum Disorder (ASD) on a variety of skills including: language, behavior, social, emotional regulation, motor, and ADL’s
- Carried out behavior intervention plans
- Responsible for safety of child in home, in public, and in center
- Communicated with parents and supervisors both oral and written regarding child’s progress/needs
- Wrote detailed reports/SOAP notes regarding progress with child after each session
1st Grade Teacher
Clark County School District
01.2015 - 01.2018
- Developed lesson plans, assessments, and class material in all core subjects for 1st grade
- Established and maintained a safe and pleasant learning environment through classroom procedures, routines, and consistently reinforced standards of behavior
- Worked with behaviorally challenging students – ability to handle students with varying needs with firmness, consistency, and care
- Weekly, monthly, and quarterly tracked progress of individual students in areas of focus, and used data to tailor future instruction
- Consistent and pleasant communication with parents/guardians of students regarding academic and behavior status
- Taught interpersonal skills and resolved student problems by timely and sensitive conferral with parents/teachers/administration
Education
Bachelor of Science - Elementary Education
University of Nevada
Skills
Communication
Problem-solving
Attention to Detail
Collaboration
Gathering and utilizing community resources
Research
Verbal De-escalation
Family & Client Education
Client Advocacy
Timeline
Case Manager
Seven Hills Behavioral Health Hospital
01.2021 - Current
Mental Health Technician
Seven Hills Behavioral Health Hospital
01.2020 - 01.2021
Registered Behavior Technician
Southwest Autism & Behavioral Solutions
01.2019 - 01.2020
1st Grade Teacher
Clark County School District
01.2015 - 01.2018
Bachelor of Science - Elementary Education
University of Nevada