Courtney Killips
Simi Valley,CA
Summary
Logistics professional with proven track record in leading shipping and receiving teams to achieve operational excellence. Known for ensuring timely and accurate handling of inventory and shipments. Brings collaborative approach to team management and adapts seamlessly to dynamic work environments.
Experienced with warehouse operations, including order picking and inventory management. Utilizes knowledge of warehouse management systems to ensure accurate and timely order fulfillment. Track record of maintaining high levels of accuracy and efficiency in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Service Advisor
Thousand Oaks Powersports
04.2024 - Current
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Assisted in scheduling service appointments, optimizing workflow efficiency.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with technicians to ensure timely service delivery on repairs.
- Educated customers about product features, enhancing their purchasing experience.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Shipping and Receiving Coordinator
Thousand Oaks Powersports
04.2024 - Current
- Coordinated incoming and outgoing shipments, ensuring timely processing and accuracy of inventory records.
- Managed shipping schedules and logistics, optimizing routes for efficiency and cost-effectiveness.
- Collaborated with vendors to resolve discrepancies in shipments, maintaining strong supplier relationships.
- Oversaw inventory management system updates, improving tracking accuracy and reducing errors in stock levels.
- Developed training materials for new staff on shipping procedures, enhancing team productivity and performance.
- Implemented process improvements in receiving operations, streamlining workflows and increasing throughput.
- Analyzed shipment data to identify trends, contributing to strategic decisions on inventory procurement.
Warehouse Order Picker
LLL Reptile
01.2021 - 03.2024
- Selected and packed orders accurately, ensuring timely dispatch for customer satisfaction.
- Maintained cleanliness and organization of work area to promote safety standards.
- Assisted in inventory management by conducting regular cycle counts and reporting discrepancies.
Warehouse Assistant
Plastic Depot
01.2017 - 01.2021
- Organized inventory to optimize space and streamline retrieval processes.
- Maintained cleanliness and safety standards throughout warehouse operations.
- Assisted in unloading shipments, verifying accuracy of received goods.
- Collaborated with team members to meet daily operational goals efficiently.
- Conducted regular equipment inspections to ensure proper functioning and safety compliance.
Education
High School Diploma -
Royal High School
Simi Valley, CA06.2019
Skills
- Computer skills
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Excellent communication
- Team player mentality
- Performance goals
Timeline
Service Advisor
Thousand Oaks Powersports
04.2024 - Current
Shipping and Receiving Coordinator
Thousand Oaks Powersports
04.2024 - Current
Warehouse Order Picker
LLL Reptile
01.2021 - 03.2024
Warehouse Assistant
Plastic Depot
01.2017 - 01.2021
High School Diploma -
Royal High School