Courtney Knott
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Dogtopia
New Orleans, LA
02.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Law Assistant
Paramount Law And Associates
New Orleans, LA
11.2021 - 01.2023
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Assisted attorneys with case organization and administrative tasks.
- Investigated facts and laws to determine strategies for case preparation.
- Updated firm's database with new information for client records and financial documents.
Film Production Assistant
Hello Sunshine
New Orleans, LA
06.2020 - 04.2022
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Completed wide range of tasks in diverse filming areas to support operations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Created and updated records and files to maintain document compliance.
Taproom Manager
Bayou Teche Brewing
Arnaudville, LA
03.2014 - 01.2020
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Professional Model
Ft45
New Orleans, LA
01.2019 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Understood fashion trends to accurately portray brand and client briefs.
- Secured repeat bookings through outstanding professionalism and versatility.
- Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
Education
No Degree - Interior Design
University of Louisiana At Lafayette
Lafayette, LA2023
Skills
- Conflict Management
- Microsoft Office
- Reading Comprehension
- Complex Problem-Solving
- Key Performance Indicators (KPI)
- Timelines and Milestones
- Closing Sales
- Sales Expertise
- Computer Proficiency
- Industry Trends
- Marketing Team Collaboration
Timeline
Front Desk Receptionist
Dogtopia
02.2023 - 08.2023
Law Assistant
Paramount Law And Associates
11.2021 - 01.2023
Film Production Assistant
Hello Sunshine
06.2020 - 04.2022
Professional Model
Ft45
01.2019 - Current
Taproom Manager
Bayou Teche Brewing
03.2014 - 01.2020
No Degree - Interior Design
University of Louisiana At Lafayette