Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Koepke

Queen Creek,AZ

Summary

An experienced front office coordinator and dental assistant that shows the patient's comfort while being able to multitask in a fast pace position. I take pride in the work I provide and I am very detail oriented and well organized. I strive to maintain patient satisfaction for the best patient experience possible.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Dental Assistant (EDDA) and Front Office Manager

Talbot Dentistry
Denver, CO
05.2017 - 05.2026
  • Assisted Dentist in four handed dentistry
  • Expanded Dental Assistant Duties which include:

Ordering Inventory, experience with Cerec equipment, making temporary crowns/bridges, adjusting malocclusion and appliances, experience with Vixwin software, and more.

  • Knowledge of Insurance verification
  • Knowledge of EOB's for electronic payments and check payments
  • Knowledge of claims submission which includes corrected claims, appeals, and more.
  • Treatment plan coordinator
  • Accounts receivable and balancing ledgers
  • Experience with scheduling appointments, recalls, answering phones, collecting payments, and more.
  • Staff Management: scheduling, coordinating staff meetings and more.

Dental Assistant

University Park Family Dental
Denver, CO
01.2014 - 05.2017
  • Assisted Dentist in four handed dentistry
  • Orthodontic experience
  • Experience with Eaglesoft program
  • EDDA experience with making temporaries and seating crowns.
  • Prepared patients, sterilized and organized dental equipment
  • Collected Payments
  • Experience with scheduling appointments, recalls, answering phones, assisted upper management

Dental Assistant Intern

MARK EHRHARDT, DDS
Brighton, CO
09.2014 - 11.2014
  • Assisted Dentist and E.D.D.A. / Dental Assistants in four handed dentistry
  • Prepared patients, sterilized and organized dental equipment
  • Collected Payments
  • Reviewed Patient Records
  • Experience with scheduling appointments, recalls, answering phones, assisted upper management
  • Orthodontic experience
  • Experience with Dentrix and Topsortho systems
  • Knowledge of dental assistant duties and responsibilities

Education

Certification in Dental Assistant -

Pima Medical Institution
Denver, CO
11-2014

General Classes

Metropolitan State University
Denver, CO
08-2012

High School Diploma - undefined

Rocky Mountain Lutheran High School
Northglenn, CO
05-2010

Skills

  • Great Attitude/Work Ethic
  • Willingness to Learn
  • Reliable/Dependable
  • Cross-training capabilities
  • Knowledgeable in Dentrix

Certification

  • Certified Dental Assistant
  • CPR Certified
  • OSHA/HIPPA Certified
  • Cerec Certified

Timeline

Dental Assistant (EDDA) and Front Office Manager

Talbot Dentistry
05.2017 - 05.2026

Dental Assistant Intern

MARK EHRHARDT, DDS
09.2014 - 11.2014

Dental Assistant

University Park Family Dental
01.2014 - 05.2017

High School Diploma - undefined

Rocky Mountain Lutheran High School

General Classes

Metropolitan State University

Certification in Dental Assistant -

Pima Medical Institution